Head Clerk

Head Clerk

Apply for the Head Clerk role at Grocery Outlet.

• Our Mission:
  Touching lives for the better
• Our Vision:
  Touching lives by being the first choice for bargain‑minded consumers in the U.S.
• Our Values & Behaviors:
  Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

Head Clerks create a welcoming environment and maintain a clean, well‑stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can‑do attitude.

• Interacting with customers and answering questions with kindness and enthusiasm
• Attending to customer and co‑worker requests, complaints and/or problems to assure they are handled promptly.
• Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures
• Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.
• Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating back‑room equipment (pallet jack, baler, etc.)
• Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming
• Catching customers’ eyes by preparing merchandise for display
• Performing miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
• Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy

• Base Salary: $28.20/hr
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

• High school diploma or equivalent
• Able to deliver friendly, courteous, prompt customer service
• Able to interpret, understand, and follow instructions
• Must be able to pass drug and background check
• Flexible schedule
• Previous grocery or retail experience

• Ability to work in harmony with others as a team member and leader
• Passion for serving people
• Prior bookkeeping experience

• Bending, walking, standing, lifting and kneeling for extended periods of time
• Lifting up to 50 lbs. frequently or with team assistance when necessary.
• Duties in various parts of store in different temperatures and work environments
• Interacting with customers, associates, truck drivers, and vendors, all with a smile

• Entry level

• Full‑time

• Other
• Industries:
  Retail