Assistant Store Manager - FoodMaxx - East 9th Street, Oakland, CA

Assistant Store Manager - Food Maxx - 3000 East 9th Street, Oakland, CA 94601

About Us
The Save Mart Companies operates 194 Save Mart, Lucky, and Food Maxx stores in neighborhoods throughout California and Western Nevada. Proud to be California’s largest regional, full-service grocery chain, the Company and its 13,000 Associates take extra care to provide customers with the freshest quality products at a great value.
With deep roots in California’s Central Valley, The Save Mart Companies and its family of stores prides itself in putting people first. Our dedication to customers and community is reflected in the connections we’ve made in the neighborhoods we’ve served for more than 70 years. The Save Mart Companies’ philanthropic non-profit organization, The CARES Foundation, provides vital resources for children and families and has donated over $5 million to local communities.
Some of our competitive benefits include exceptionally generous benefits package (Health, Dental, Vision, Life, 401K), Lifelong Learning Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

• Manages store operations with an emphasis in front-end; directs team members to meet or exceed expected service levels; oversees cash management
• Develops and implements Team Member work shift schedules. Has direct oversight of departments and Team Members including providing direction, assignments, and duties, and in the Store Manager’s absence, is the final decision maker on store operational issues.
• Oversees, evaluates, diagnoses, and resolves inventory issues with vendors and warehouses; independently evaluates “out-of-stocks” and audits product quality to ensure “date integrity” throughout the store and resolves any issues.
• Assigns, directs, supervises, and coaches Team Members in the performance of their duties; completes performance reviews and provides actionable feedback including development needs.
• Manages the in-store training program and provides ongoing developmental opportunities for all team members, including individualized and group training, coaching, and directing work performance with an emphasis on advancement.
• Actively participates in all aspects of the recruiting and hiring process, including evaluating applicants and selecting candidates for interviews, conducting interviews, and making hiring decisions.
• Promotes effective two-way communications with customers and all store team members; identifies areas needing improvement and develops store specific programs and methods to drive improvement and cultivate customer goodwill, positive staff interaction, and promote teamwork and high morale.
• Drives customer focus throughout the store and leads the execution and support of Voice of the Customer; provides customers with remarkable shopping experiences by demonstrating, training, and holding store team members accountable for excellent customer service.
• Directly supports the achievement of store-wide sales goals; helps track and analyze sales and profitability data and makes recommendations in support of controlling expenses, achieving budgeted labor goals, and maximizing profits.
• Directs team member work activity in product recalls, store cleanliness, maintenance (e.g., janitorial services), and serves as the store point of contact during regulatory or other inspections (e.g., Health Department, OSHA).
• Ensures compliance with Company sanitation, safety, security, and other policies, and directs action plans and audits to keep the store in compliance with legal mandates.

Hiring pay range: $70,145.

• Excellent leadership/team building skills
• Strong communication (written and verbal)
• Excellent interpersonal, customer service, coaching/mentoring, training skills
• Proven abilities in decision making, delegation and conflict resolution
• Strong organization, administration, and financial skills
• Computer skills, basic knowledge of systems
• Knowledge of Store operations and financials, store hazardous materials and food safety rules, employment law, applicable union contractual agreement…