Engagement Manager, Community Values Impact & Innovation; East Bay

Overview

Engagement Manager, Community Values Impact & Innovation (East Bay) – Oakland, California

At Mid Pen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs.

We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Mid Pen is, once again, proud to be certified as an official Great Place to Work® in 2025.

East Bay Office

The Engagement Manager, Community Values Impact & Innovation, advances Mid Pen Housing’s mission by leading community engagement and project management efforts, managing outreach projects, fostering strategic partnerships, and supporting department priorities in attraction, retention, and resident engagement. In this cross‑functional role, the manager collaborates with internal teams and external partners to strengthen staff morale, enhance community‑aligned practices, improve outreach communications, represent Mid Pen at public events, and use data‑informed strategies to increase impact.

The role also includes planning and executing community programs and events, developing tracking methods and outreach plans, and maintaining relationships with community organizations that reflect and support resident populations to ensure effective and relevant initiatives.

• Lead and deliver community outreach projects, managing stakeholders, resources, and alignment with department priorities.
• Coordinate with internal teams and external vendors to build and maintain a responsive community of partners.
• Develop clear project work plans and timelines that promote transparency, cross‑functional collaboration, and continuous improvement.
• Delegate tasks strategically to enhance team performance while monitoring progress and managing budgets effectively.
• Implement new tools and methods to improve project effectiveness, efficiency, and resident‑centered outreach strategies.
• Analyze performance data to produce summary reports and provide recommendations that guide decision‑making.
• Create and refine systems for tracking and reporting outreach progress across teams and partners.
• Support organizational initiatives by proposing new efforts and leveraging networks to strengthen engagement pipelines.
• Provide strategic guidance to ensure outreach activities align with community needs and priorities.
• Build and sustain partnerships with community‑based organizations to strengthen local relationships and engagement.
• Engage in community events to facilitate communication and strengthen internal and external stakeholder connections.
• Support multilingual and inclusive communications by collaborating with translators and designing comprehensive outreach plans.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

• Lead and manage complex outreach projects while balancing shifting priorities and deadlines.
• Use project‑management tools and process‑improvement methods to plan, track, and optimize outcomes.
• Adapt effectively to ambiguity and evolving environments with strong resilience and flexibility.
• Communicate clearly with diverse stakeholders and produce data‑informed reports and outreach strategies.
• Build and…