Vice President, Support Services

Vice President, Support Services Internal Only

Available to current Alameda Health System employees only.

• Oakland, CA
• Executive
• AHS COO Administration
• Full Time - Day
• Management
• $90.75- 151.26/Hour
• Req #:
• FTE: 1
• Posted:
  October 29, 2025

SUMMARY
:
The Vice President, Support Services plans, organizes and directs operational activities of Alameda Health System (AHS) support services, which encompass Environmental Services, Laundry & Linen, Facilities/Engineering, Grounds, law‑enforcement contract, supply chain, security, parking, transportation, and food services. The incumbent is responsible for ensuring that AHS delivers the highest possible quality, safety and service while maintaining cost‑effective operations. The VP, Support Services ensures implementation of system‑wide strategic initiatives, policies and a safe and efficient physical environment, and uses LEAN tools to help identify problems and develop effective resolutions.

DUTIES & ESSENTIAL JOB FUNCTIONS
: 1. Advises and makes recommendations concerning budget, cost, and financial matters and encourages and assists department heads in establishing a measure of performance, increased productivity, quality improvement, cost controls, and maximum utilization of facilities; recommends improvement of hospital facilities in assigned areas, including construction or renovation of structures and purchase of new equipment.
2. Assist staff in establishing performance standards, policies and procedures, and processes for compliance with all regulations; monitor compliance to policies and procedures and ensure corrective measures are instituted if policies and procedures are violated.
3. Assists in the implementation of the Integrated Strategic and Financial Plan of AHS by participating in the ongoing review of goals and objectives; evaluating needs expressed by internal and external customers; participating with the AHS Executive Leadership Team in implementing and monitoring strategic plan tactics and developing programmatic solutions; develop and maintain staffing plans based upon volumes, patient acuity, anticipated workload, skill‑mix and competency requirements.

4. Create a clean and safe environment for patients, staff and visitors; lead cost effective improvements in food/nutrition quality; ensure right‑size and competent staff in all areas of support services.
5. Develops department/division scorecards in sync with organizational goals and initiatives.
6. Ensure compliance with all regulatory agencies and accrediting bodies. Minimize liability to the organization by anticipating problems, evaluating magnitude of the problem and taking actions to correct problem and/or reduce risk.
7. Ensure that departmental/division goals clearly align with Alameda Health System’s vision and that both are reflected in all day‑to‑day operations; oversee implementation of organizational strategic initiatives, build relationships with business partners, serve as primary liaison, and communicate as appropriate to insure successful relationships; develop annual strategic and operational goals and objectives.
8. Ensure that the AHS performance metric goals across all AHS facilities (e.g. score cards) are being achieved; determine the needs, allocate resources, and resolve problems related to staffing, space, equipment and supplies. Prepare and monitor business plan, related budgets and monthly financial reports in conjunction with leadership. Manage the operating and capital budgets of areas of responsibility. Aggressively mitigate all variances to budget.

9. Initiates and facilitates changes to improve operations and program performance through effective communication, collaboration, and interdisciplinary problem solving; maintains open channels of communication and fosters information sharing. Provide leadership in the development and execution of innovative key strategies; promote open, effective, and ongoing communication and the sharing of information among and between employees, physician leadership and medical staff. 10. Inspection of construction/renovation projects to assure that completed work complies with all regulatory/inspectional agency requirements;

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