Senior Program Manager

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Senior Program Manager.

Location:

Oakland, CA.

Job Description:

• We are seeking an experienced communication professional to serve as Senior Program Manager responsible for overseeing and continuously improving the daily execution of corrective action tracking, monitoring, and reporting within Electric Compliance and Risk.
• This role ensures that all corrective actions are managed efficiently and transparently, supporting compliance, operational performance, and ongoing process enhancement.
• The Senior Program Manager collaborates with cross-functional teams to maintain real‑time visibility of corrective action status, drive timely closure, and deliver high-quality reporting to leadership.
• The ideal candidate brings a strong understanding of corrective actions –including the hierarchy of controls-as well as concepts of containment and countermeasures, ensuring corrective actions are prioritized, tracked for effectiveness, and that processes are regularly evaluated and refined for greater impact and sustainability.

• Track the status of all corrective actions from initiation through closure, updating records in real time.
• Review dashboards and scorecards daily to monitor overdue actions, completion rates, and progress against targets.
• Validate data accuracy and consistency before publishing reports or dashboards.
• Conduct reviews of new findings, audit results, and self‑reports to anticipate potential corrective actions.
• Follow up with action owners to ensure timely updates and resolution, escalating overdue or at‑risk items as needed.
• Maintain clear documentation of corrective action metrics, definitions, and reporting standards.
• Continuously assess and improve corrective action management processes, identifying inefficiencies and implementing best practices to enhance effectiveness, transparency, and sustainability.

• Prepare and distribute daily, weekly and monthly status reports summarizing corrective action progress, overdue items, and completion rates.
• Develop executive‑ready presentations for leadership forums, including layered visuals and summaries of key trends, risks, and opportunities.
• Maintain dashboards and scorecards that provide real‑time visibility into corrective action status, trends, and effectiveness.
• Report on effectiveness of corrective actions, including metrics such as closure rates, recurrence rates, and impact on compliance performance.
• Document lessons learned and share best practices across teams to drive continuous improvement.
• Support audit and regulatory reporting requirements by providing timely, accurate documentation of corrective action status and outcomes.

• Partner with Compliance, Governance, Operations and other teams to gather and synthesize corrective action data.
• Coordinate cross‑functional sessions to align priorities, next steps and escalation of overdue actions.
• Act as a trusted advisor for leadership on corrective action performance, risk posture and process improvement opportunities.

• Proven experience in Compliance, Corrective Action Management, and Process Improvement. Look for candidates with at least 7 years in compliance, process improvement or program management ideally within regulated environments. Experience managing corrective action programs and driving process improvement initiatives is critical.
• Experience applying concepts of containment (short‑term risk control) and countermeasures (long‑term solutions) in corrective action management and reporting.
• Familiarity with Compliance Frameworks and Regulatory Bodies.
• Look for familiarity with frameworks such as FSG, COSO, NIST, SOX and regulatory bodies like CPUC, FERC and WECC. Certifications such as CCEP, Lean Six Sigma and PMP are highly valued.

• Strong Project and Program Management:
  Corrective Action Tracking & Reporting. Experience with dashboards, scorecards and real‑time…