Site Supervisor; HCS

Compensation

$69k+ DOE

• Free Dental & Vision
• 19 Paid Holidays - Including 4 Mental Health Days
• 15 Vacation days & 10 Sick Days Annually
• Retirement Plan with a match
• Paid Training
• 10-year anniversary sabbatical
• Flexible Spending Accounts
• Professional Development Allowance
• Paid Parental Leave benefit
• Discounted Pet Insurance
• Affordable Health Insurance, including a free healthcare option for employees
• 50% coverage paid by employer for dependents (vision, dental, health)
• and many more!

Timmy's Home, operated in collaboration with Cardea Health, is a new interim housing program providing intensive housing-focused services to medically complex and behaviorally vulnerable unhoused participants. Based in Oakland, participants will receive on-site supportive services including housing navigation, caregiver support, meals, and linkages delivered using a trauma-informed, and participant-centered approach.

Under the supervision of Program Leadership, the Site Supervisor is responsible for overseeing day-to-day housing navigation and service coordination activities at Timmy’s Home, an interim housing site serving individuals experiencing homelessness. This role provides direct supervision to Housing Navigators, ensures high-quality housing search and navigation services, and supports staff performance, data quality, and outcomes.

The Site Supervisor works closely with Cardea Health (site operator) and other community partners to coordinate services, track goals and metrics, and ensure participants receive timely, effective support toward permanent housing. While this position does not carry full program or contract management authority, it plays a critical role in staff supervision, workflow coordination, and continuous quality improvement at the site level.

• Provide day-to-day supervision, coaching, and support to Housing Navigators assigned to Timmy’s Home.
• Support hiring activities including interviewing, onboarding, training, and mentoring new staff, in collaboration with Program Leadership.
• Conduct regular check-ins, case consultations, and performance feedback to ensure staff meet role expectations and service standards.
• Support staff development by identifying training needs and reinforcing best practices in housing navigation, documentation, and participant engagement.
• Provide leadership and guidance during emergencies or critical incidents at the site.

• Oversee daily housing navigation activities, including housing search, landlord engagement, lease review, and move-in coordination.
• Coordinate closely with Cardea Healthand on-site partners to ensure integrated service delivery and smooth site operations.
• Support effective client flow, caseload balance, and prioritization of participants with urgent housing needs.
• Facilitate case conferencing and team meetings focused on housing progress, barriers, and problem solving.
• Provide landlord-participant mediation support as needed.

• Monitor site-level goals, performance metrics, and outcomes related to housing placements, documentation timeliness, and service quality.
• Ensure accurate and timely HMIS data entry, client enrollment, and maintenance of complete electronic case files.
• Support the use of client trackers and dashboards to monitor housing progress and service delivery.
• Assist Program Leadership with preparation of site-level data, summaries, and reports as requested.

• Maintain strong working relationships with Cardea Health, housing providers, landlords, housing authorities, and other community partners.
• Support the development and maintenance of landlord and housing resource databases, including unit availability and placement history.
• Stay informed on local housing market trends to support effective housing search strategies.

• Review staff documentation and HMIS entries to ensure accuracy, completeness, and compliance with program requirements.
• Ensure staff complete required trainings, including HMIS Privacy and Security and other assigned trainings.
• Complete and approve…