Assistant Maintenance Service Manager; Residential

ABOUT CIM GROUP

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas.

Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

The Assistant Service Manager is responsible for the building maintenance operations and maintaining the buildings’ mechanical systems according to CIM Group’s operating and safety standards.

• Ensure scheduled preventive maintenance tasks are completed in accordance with the monthly maintenance calendar. Direct either CIM maintenance assistants or third-party vendors to complete the necessary preventive maintenance work as scheduled or budgeted.
• Oversee the maintenance team’s efforts in completing each building’s preventive maintenance schedule, which will include inspecting HVAC, refrigerator, sinks, washer/dryers, and others as directed by the Property Manager.
• Complete common area and/or exterior preventive maintenance such as roofs, exterior doors, windows, drain lines and others as directed by the Property Manager.
• Track, monitor and follow up on residents’ work orders and schedule work using a third-party vendor with Property Manager’s approval for work that cannot be completed by the CIM maintenance team.
• Adhere to the approved operating budget for all repair and maintenance expenses and provide operating cost estimates for budgeting purposes.
• Meet with the Assistant Property Manager on a weekly basis to ensure all work orders are responded to within 24 hours, maintain a binder with tabs for each unit, including ground floor and management office and print out each tenant work order.
• Meet on Monday to review the printed work orders and the following Friday to confirm status of completed work orders.
• Control inventory of all appliances, tools, supplies and equipment related to repairs and maintenance.
• Identify appliances that need to be replaced and, with the Property Manager’s approval, ensure all appliances are properly disposed of and only removed from the building with prior written approval.
• Maintain engineering office with tools organized, supplies inventoried and neatly stacked or organized, and maintain maintenance files as requested or required by the Property Manager and/or CIM standards.
• Ensure all vendors sign in and out of the property and control access to the roof and mechanical rooms.
• Direct maintenance operations for upkeep of the apartment units by the minimum repair standards, including but not limited to:
  • Doors: re-key, hang, paint and replace door and test door closings
  • Attach window blinds, hang furniture
  • Appliances: replace filters, check drain lines and pans and know how to operate all systems including high end models to assist residents as required.
  • HVAC: replace filters, wet vacuum condensation pans, verify thermostat settings and know how to operate the unit to assist residents as required.
  • Plumbing: snake and clear blockages up to 25 feet
  • Replace electrical sockets, switches, bulbs and check breakers
  • Flooring: re-attach thresholds, re-tack carpet, and replace missing wood or tile flooring
  • Walls: repair drywall, mud, tape and paint or wallpaper as required
  • Ceiling: repair drywall, mud, tape and paint
• Repair and/or maintain items to the standards identified as they pertain to each building or property, including but not limited to:
  • Doors: re-key, hang and adjust as required
  • Fix irrigation leaks as they occur
  • Replace burnt out bulbs
  • Work with Property Manager to ensure central plant equipment is under contract and properly maintained.
  • Windows are re-caulked as required
  • Work with Property Manager to ensure the roofs are inspected twice a year and maintained
  • Wor…