Risk Management Analyst

RISK MANAGEMENT ANALYSTOverview

RISK MANAGEMENT ANALYST

(Project up to 36 months)

SALARY: $4,589.69- $5,066.15 / Biweekly

$ - $ / Annually

(Depending on Experience)

CLOSING DATE AND TIME: FRIDAY, FEBRUARY 20TH, 2026 by 8:59 PM PST

Under the direction of the Risk Manager or his/her designee, provides administrative support and assistance to the Risk Manager in the areas of claims management, safety and general insurance programs; performs related work as assigned.

• Serve as the main point of contact for claims adjusters; and
• Conduct personal, telephone, and/or written communication with claimants; and
• Receives, evaluates and processes insurance billings, liability, auto and property damage claims filed against or sustained by the Authority; and
• Obtain needed repair estimates for property and autos; and
• Reviews liability claims, accident reports, property damage reports, Workers’ Compensation claims and other documents for accuracy and completeness and gathers information to verify, clarify, document or determine liability issues; and
• Sets up files, logs information, types reports, letters, correspondence, memos as assigned; and
• May conduct preliminary or follow-up fact-finding interviews on litigated and non-litigated cases; and
• Assists with negotiating settlements with claimants, insurance companies, and attorneys; and
• Assists assigned legal counsel in gathering information for interrogatories, requests for admission and production of documents; and
• Assist with responding to Freedom of Information Act (FOIA) and public records requests; and
• Prepares, organizes and maintains complete and accurate claim and insurance files, logs and reports; and
• Reviews insurance policies for accuracy and completeness and performs follow-up action to insure compliance with Authority requirements; and
• Processes and interacts with brokers regarding quotes and process insurance billings; and
• Assists in insurance evaluation process; and
• Corresponds by letter with claimants, adjusters, insurance brokers, attorneys, or other individuals and agencies; and
• Responds to inquiries by telephone; and
• Assist with setting up Workers’ Compensation claims working with the claims examiners and medical providers, monitor/tract claims status and Ergonomic Assessment Request and equipment procurement; and
• Assist departments with safety training according to CAL-OSHA compliance; and
• Assists with complying and analyzing property and casualty claims/loss information to identify trends, risk exposures, and hazards; assists in the preparation and distribution of loss reports and recommendations to the Authority.
• Assist with the coordination of the agency’s safety committees

Performs other related work as assigned.

A bachelor's degree, with the appropriate major, and two years of applicable experience;

Associate in Claims (AIC) is very desirable.

Must possess and maintain a valid California driver's license and an insurable driving record.

Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus.

Equivalent combinations of education, training and experience will be considered.

KNOWLEDGE OF:

Basic principles, practices and techniques of insurance administration, claims investigation, adjustment and workers’ compensation; including claims processing, insurance record keeping, safety standards, government codes, public liability and rules of evidence; methods and techniques of research, data collection and analysis.

ABILITY TO:

provide complex administrative support to the insurance and claims process; adjust or settle claims and document the process; prepare detailed written reports and correspondence; respond to public inquiries, and maintain community relations; conduct research, collect, organize and analyze data pertaining to insurance and claims management; communicate effectively, both orally and in writing (or with audio and visual capacities); interpret policies and procedures;

make sound decisions proficient in Microsoft Office; simplify, analyze and explain coverages to accurately adopt an effective course of action.

To apply:

Please…