Associate Director of NorCal People Operations

JOB TITLE
:
Associate Director of Nor Cal People Operations

REPORTS TO
:
Director of People Operations

LOCATION
:
Oakland

CLASSIFICATION
:
Full-time / EXEMPT

TYPE
:
Hybrid

STARTING PAY
: 89,360-$111,700 (annual salary)

Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well‑being of young people.

Over the past 36 years, our services have grown and expanded, and we serve more than 1,500 young people every year.

Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House California. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law.

We are looking for people who, like us, believe that every young person deserves a place to belong. There are two of these positions available – one to be in Los Angeles and one to be in Oakland. This is a hybrid position, with requirement to be in‑office at least 3 times a week.

As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.

Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.

Norcal:
The Associate Director of Nor Cal People & Culture (ADPO) serves as a trusted partner and advisor to people leaders and staff in Northern California. The Northern California region includes our Oakland, Hayward, and Santa Clara locations. This role provides day‑to‑day guidance on employee relations, recruitment, performance management, and compliance.

Additionally, the ADPO will play a key role shaping CHC’s organization culture, advancing, engagement strategies while supporting the building and continuous improvement of HR practices that reflect dignity, compassion, and belonging.

The ideal candidate has deep knowledge of employee relations and employment law, with a proven ability to resolve conflicts, build trust, and foster inclusive and positive workplaces.

• Serve as a liaison between regional leaders and staff and the central People & Culture team
• Collaborate with senior management to develop and implement HR strategies that support the organization’s overall mission and strategic objectives
• Work in collaboration with regional supervisors/managers to proactively identify current and future hiring needs and to provide HR support and guidance for regional and site‑based priorities
• Provides guidance and input on terms for hires, transfers, promotions, reorganizations, and reclassifications; monitors and reports on workforce planning and succession planning.
• Develop relationships across the organization and deliver value‑added service to management and employees that reflect the strategic objectives of the organization while also demonstrating the organization’s values in action.
• Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies that address site, regional, and org‑wide needs.

• Act as the primary HR point of contact for regional leaders and staff to provide day‑to‑day guidance and support on HR matter.
• Provide guidance on employee well‑being, performance management, grievances, and conflict resolution.
• Conduct thorough, fair, and confidential investigations as needed.
• Build morale and engagement by strengthening work relationships and fostering an inclusive environment.