Licensed Clinical Program Manager; LCSW​/LMFT - Amber House Crisis Residential

Clinical Social Work Program Managers

Amber House Crisis Residential Treatment (CSU/CRT) Program Manager

Do you like solving problems and removing barriers for our acute mental health and homeless population? Do you value a position in which you are empowered in an autonomous role to do whatever it takes on any given day? The Program Manager is responsible for leading a team and providing direct service to acute mental health crisis cases in our Amber Crisis Residential Treatment Program.

This position will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision. BACS’ staff does whatever it takes to find permanent housing for homeless people or stabilize mental health cases and the work happens both in the office, or out in the community. This role requires someone who values accountability, trust, and innovation.

Amber House CSU is a 10-bed voluntary-only CSU whose purpose will be to assess individuals who are having a mental health crisis and are in need of assessment, stabilization, and brief treatment. The service is available to individuals for up to 24-hours. Amber House CRT has up to 14-beds for individuals in crisis who do not meet medical necessity criteria for hospitalization and would benefit from treatment and supportive programming.

• Oversee a community-based program that provides long‑term case management to homeless adults and previously incarcerated (forensic population).
• Meet clients where they are to implement consumer‑centered services that are needs-driven, strengths‑based, and culturally relevant.
• Manage the flow of referrals, intakes, and discharges of participants and ensure accessibility and welcoming of all people.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
• Provide individual and group supervision to interns collecting clinical experience and hours.
• Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
• Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports.
• Communicate effectively and conscientiously utilizing strength‑based language and philosophy throughout all aspects of program management and supervision.

• Program Manager: LCSW/LMFT/PsyD + 2 years post‑licensure. LPHA preferred.
• Supervisor:
  Recent LCSW/LMFT/LPCC.
• Two years’ experience post‑licensure in a behavioral science field.
• Three years of progressive administrative, direct service, and leadership skills and experience in the social service field.
• Demonstrated capacity leading diverse and multi‑disciplinary teams toward a common goal required.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.

• Competitive salary $170,000 annually, exempt.
• Fully paid medical, dental, vision, and life insurance coverage for employees and dependents.
• 33 days off (PTO/Holiday), increasing with tenure. Annual PTO given on your birthday.
• 403b with BACS matching contribution after 1 year.
• After 1 year of service $3,000 annual reimbursement for student loans & tuition, CEUs, etc. Up to $15,000 over 5 years.
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility for most direct service positions.
• One month PAID sabbatical after 8 years – not charging PTO.
• Significant internal growth opportunities.

How to apply:

Submit a resume with a cover letter highlighting your relevant experience.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER