Clinical Case Manager

Clinical Case Manager
Justice Services Division
Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve.

Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

REP is a community-based, intensive mental health short-term program that is centered around the priorities and interests identified by its clients--both in-custody at Santa Rita Jail and recently released into the community. REP is operated by a diverse team of clinicians and peer support staff who are committed to the values and principles of social and restorative justice in their partnership with REP’s clients (TAY and adults with serious mental health conditions.)

This program seeks to help increase coordination amongst service delivery systems, support clients in navigating reentry and transition of care; and improve clients’ well-being to reduce recidivism and hospitalization.

Under the supervision of REP Director and REP Clinical Supervisor, REP clinicians provide intensive short-term mental health and case management within the context of a multi-disciplinary team. REP clinicians are empathic, flexible, growth-minded, and their praxis clearly demonstrates understanding of external factors that impact clients’ recovery and their [clinician’s] own positionality, trauma-informed care, and use of harm reduction. This role embodies the practice of “meeting people where they are at,” including meeting individuals at various community settings, in Santa Rita Jail, honoring where people are at in their recovery journey, flexibly/creatively responding to needs, etc.

Responsibilities also include participating in the rotation of a 24/7 on-call line and clinical documentation..

• Works a flexible, full-time schedule to accommodate program/client needs. Some evening and weekend hours are required. This is not a 9-5 position in an outpatient clinic.
• Provides clinical case management services including screening, evaluations, service plan development, assisting clients with accessing housing, financial, medical, behavioral health and other needed services. Coordinates with other service providers.
• Provides prevention planning and evidence based interventions and support
• Conducts aggressive community outreach and engagement in order to safely provide services to clients safely within the community, as needed
• Maintains client mental health documentation after each client contact or service, in accordance with the county’s mandated standards and Felton requirements.
• Contributes to team meetings and case conferences through presentation of cases, discussion of clinical issues, and exchange of information and ideas.
• Other duties and responsibilities may be assigned as required in order to meet program goals and objectives.

• A minimum of 2 years of case management experience with an adult and TAY population--and substance abuse diagnoses preferred.
• Master Degree or higher in Social Work, Psychology, Counseling or related clinical field
• Currently Licensed as an MFT, LCSW, LPCC preferred but not required
• Registered as either ASW, AMFT or APCC with Board of Behavioral Health Services
• A minimum of 1 year of experience working with a corrections-involved population preferred
• Minimum of 1 year substance abuse experience, assessment and crisis intervention skills
• Experience working with adults who have been incarcerated preferred but not required
• Ability to work cooperatively on a multidisciplinary team, and to work with clients of diverse ethnic and cultural backgrounds
• Working knowledge of a variety of computer software…