Director of Quality - UCR Health

Overview

The Director of Quality - UCR Health supports the mission, vision, and goals of the organization through continuous quality improvement to provide safe, timely, effective, efficient, equitable, and patient-centered care. Working under the direction of the Chief Medical Officer, this role will support the development of a quality improvement strategy that aligns with UCR Health organizational goals. The Director of Quality is a highly visible relationship-centered leader responsible for advancing quality, safety, and continuous improvement through direct engagement with frontline staff, physicians, operational, and informatics leaders.

This role is mainly focused on people, presence, and partnership. The position relies primarily on building trusted relationships, leading cross-functional teams, and supporting colleagues in real-world care environments. The Director of Quality works across teams, departments, and business units to foster a culture of improvement and shared accountability, spending significant time in patient care and operational settings to support staff and physicians in reaching their full potential in quality improvement.

The director will develop detailed plans to identify and address quality gaps and to achieve quality improvement goals for each measure. The director will use data to drive quality improvement initiatives and to monitor trends. The director will implement a quality improvement platform including the Model for Improvement and LEAN methods, with partners, developing a culture of excellence in quality and accountability.

The Director will support workflow and process redesign, and engagement of providers and staff to implement evidence-based and best practice approaches, and to promote a culture of excellence in quality. This role also focuses on providing education, training, and support to providers and staff, including at-the-elbow real-time support. This role will support the development of quality champions and leaders within the organization.

This role functions as a quality champion, technical and tactical leader, and will anchor quality improvement for the organization. The Director of Quality creates momentum, energy, and shared enthusiasm for quality improvement across the organization, inspiring teams and individuals to actively participate and take pride in improving care through their daily work.

The full salary range for the Director of Quality - UCR Health is $114,300 - $220,900 annually. However, the expected pay scale for this position is up to $194,250 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.