Transit Village Family Medicine Medical Assistant I​/II

Transit Village Family Medicine Full-time Medical Assistant I/II

La Clínica de La Raza is a nonprofit community health center established in 1971 to serve underserved populations. We have expanded to 35 sites across Alameda, Contra Costa, and Solano counties. We are seeking a full‑time Medical Assistant to play a vital role in delivering patient‑centered care at our clinic.

The successful candidate will be a friendly, efficient, and observant team member who can handle a fast‑paced clinic environment while providing a human touch to patient interactions. The Medical Assistant will perform essential clinical tasks, support providers, and ensure accurate and thorough documentation in the Electronic Health Record (EHR).

• Prepare treatment rooms and set up laboratory equipment.
• Verify the purpose of the visit, record medical history, and take vital signs in the EHR.
• Administer health questionnaires and prepare patients for examination.
• Perform routine medical procedures including vision tests, urine dipstick tests, pregnancy tests, basic hearing tests, blood glucose testing, and specimen collection.
• Collect finger‑stick blood specimens and assist in specimen collection for laboratory testing.
• Conduct specialized procedures under clinician direction such as nebulizer treatments, spirometry, suture removal, and wound care.
• Coordinate patient flow to maximize access and service.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Explain and translate treatment procedures, medications, and provider instructions to patients.
• Schedule follow‑up appointments and recall appointments after the visit.
• Help providers examine and treat patients and prepare and administer medications and injections as directed.
• Provide prescription information to pharmacies and actively participate in panel management and population health practices.
• Administer immunizations and document in EHR and other electronic tracking systems.
• Maintain complete, thorough, and accurate logs, forms, records, and charts.
• Provide patient education and follow‑up care instructions as instructed by the provider.

• Demonstrate a commitment to excellent patient experience and quality outcomes.
• Communicate effectively with providers and other care team members.
• Build relationships, communicate, and exercise sound judgment to contribute to a welcoming clinical space and healthy work environment.
• Participate in huddles, staff meetings, team building activities, and assigned development opportunities.
• Continue professional development through educational opportunities.
• Adhere to La Clínica ethical and professional standards, including policies and procedures.

• Schedule appointments, answer telephones, record medical updates, and complete insurance forms.
• Screen and monitor EHR requests, complete or route assignments.
• Greet and log in patients arriving in the appropriate electronic system.
• Contact medical facilities or departments to schedule tests or appointments.
• Inventory stock, order, and verify receipt of medical supplies or equipment.
• Maintain equipment operation by troubleshooting, performing preventive maintenance, and calling for repairs.
• Enter key medical record information or perform other required record‑keeping duties.

• Basic medical assisting practices and equipment knowledge.
• Modern medical terminology, chronic health conditions, and health education for the service area.
• Proficiency with modern computer applications and electronic health records.
• Administration of skin tests and medication by injection.
• Able to safely lift and move patients, equipment, and supplies.
• Knowledge of cleaning and sterilization techniques for medical equipment and examination rooms.
• Bilingual proficiency in Spanish or other specified language.
• Flexibility and ability to accept changes gracefully.
• Professional teamwork and collaboration skills.
• Strong interpersonal skills for patient education and coaching.
• Ability to work across cultures and support diversity, equity, and inclusion.
• Clear and efficient written and verbal communication skills…