Bilingual Medical Assistant - On-Call

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach focuses on "whole patient health" and addresses food insecurity, youth leadership, and culturally competent care to support safer streets and vibrant communities.

Frank Kiang Medical Center (FKMC)

The Health Coach is a Medical Assistant who, under supervision from the Clinic Site RN Manager or Clinic Units Manager, also serves as a member of the chronic care management team. The Health Coach assists patients and providers to optimize health care delivery, coordinates patient care, performs clerical tasks, and participates in a year‑long intensive training program to become a Health Coach II.

• Clinic
  • Deliver medical assistant care that meets clinic policies and agency standards for culturally competent service.
  • Safeguard patients’ privacy rights and address patient complaints.
  • Complete all Health Coach II duties under close supervision and aim to work independently by the end of training.
  • Takes and records vital signs, recognizing abnormalities, and reporting them to nurses and providers.
  • Interview patients to obtain and record medical history using SOAP format for medical visits.
  • Obtain basic health information and relevant documents, and record them.
  • Participate in team huddles with providers prior to clinic days to prepare for visits and manage standing orders.
  • Perform basic in‑clinic lab tests and process specimens for lab send‑out; include ECG, spirometry, audiometry, and Snellen test.
  • Perform basic nursing procedures such as injections (immunizations and tuberculin skin tests), phlebotomy, and dressing changes.
  • Fill out forms for ancillary services or referrals as directed by a physician.
  • Assist in optimizing patient flow.
  • Perform sterilization, infection control, and cleaning of clinic areas and medical instruments/equipment.
  • Maintain and order clinic supplies; keep examination rooms and nursing area well‑stocked.
  • Perform interpretation duties and make simple referrals as required/assigned.
  • Enter data and retrieve reports from the CDMS system as needed.
  • Meet with provider staff to discuss patient care and carry out orders as directed.
  • Enter health information into electronic health records (EHR) and utilize EHR for documentation, staff communication, and data reporting.
• Technical/Ethical
  • Adhere to unit policies and procedures.
  • Ensure patient rights to privacy, safety, and confidentiality.
  • Attend in‑service education courses for technical growth.
• Leadership
  • Attend all staff and component meetings, provide input as necessary, and may participate in AHS subcommittees.
  • Identify problems in the work area and collaborate with others to seek solutions.
  • Demonstrate good communication skills with patients.
  • Carry out AHS organizational goals appropriately.
  • Participate in orientation and training for volunteers and new staff.

• Experienced Clinical Medical Assistant with required education, training, and proficiency in Medical Assistant duties that demonstrate culturally compassionate care.
• Minimum one year of clinical experience in a healthcare setting.
• Bi­lingual/bicultural in an Asian language (Cantonese, Vietnamese, Khmer, Korean, Mien, Tagalog, or Laotian).

• CPR certification required.
• Medical Assistant certification required.

On‑call employees do not qualify for company benefits. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.