Benefits Analyst - Retirement Administration Service Center; Rasc - Member Records

BENEFITS ANALYST 3 – RETIREMENT ADMINISTRATION SERVICE CENTER (RASC) – MEMBER RECORDS

Location: Oakland
Job : 82108

The Retirement Administration Service Center (RASC) counsels members of the University as they transition into retirement and provides long‑term pension and retirement health benefits support.

The Benefits Analyst 3 manages complex retirement and pension cases, ensuring compliance with policies, procedures, and regulatory requirements. This role requires strong analytical skills, judgment, and the ability to resolve non‑standard issues with minimal guidance. The BA3 provides subject‑matter expertise, supports process improvements, and serves as a resource and mentor to analysts. Please note this is a hybrid position with three days a week on site in Oakland, CA.

• 25% As the subject‑matter expert, reviews, validates, and processes complex member applications and documents for completeness, accuracy, and compliance. Provides in‑depth counseling to members on retirement and pension inquiries, explaining complex benefits information clearly.
• 25% Processes applications related to retirement, survivor/beneficiary, insurance, and disability benefits. Resolves escalated or non‑standard issues, applying policies and exercising judgment with minimal supervision.
• 25% Ensures data integrity across retirement systems, performing advanced analysis to identify and correct discrepancies.
• 15% Collaborates with cross‑functional teams to improve processes, implement solutions, and share best practices. Mentors and trains junior analysts, providing guidance and feedback to build team expertise.
• 10% Leads portions of audits and reviews by preparing documentation, analyzing findings, and recommending corrective actions. Identifies opportunities for operational excellence and actively contributes to continuous improvement initiatives.

Minimum 5 years’ experience in Benefits, Pension Plans, or other relevant roles.

Bachelor’s degree in a related area and/or equivalent experience/training.

Advanced expertise in retirement and pension benefits administration, including defined benefit plans and complex eligibility rules. Requires extensive knowledge of UCRP plan rules and regulations.

Strong ability to interpret and apply policies, procedures, and regulatory requirements (e.g., ERISA, IRS, UC policies).

Highly skilled in analyzing complex data and trends to support decision‑making and improve program effectiveness.

Excellent communication and counseling skills, with the ability to convey complex benefits information clearly to diverse audiences. Strong skills in payroll, calculations, Excel, compliance, and audit.

Close interactions with Policy, campuses, and Benefit Accounting. Proven ability to independently manage multiple priorities and resolve escalated issues in a fast‑paced, service‑oriented environment.

Ability to mentor, train, and support colleagues, fostering knowledge sharing and team development. Demonstrated capacity to influence process improvements and contribute to organizational excellence.

Bachelor's degree in a related area and/or equivalent experience/training.

Job Title: Benefits Analyst 3

Job Code: 007720

Salary Grade: Grade 21

Payscale: $93,000 – $103,800

For information on the comprehensive benefits package offered by the University visit:
Benefits of Belonging.

Please be prepared to attach a cover letter and resume with your application.

The first review date for this job is November 7, 2025. The position will be open until filled.

Background Check Process:
Successful completion of a background check is required for this critical position.

Smoke Free Work Environment:
The University of California, Office of the President, is smoke & tobacco‑free as of January 1, 2014.

As a condition of employment, you will be required to comply with the University of California Vaccine Program policy as may be amended or revised from time to time.

As a condition of employment, the finalist will be required to disclose if they are subject…