Human Resource Operations Tech, Senior

The Position

The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone.

Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Finance Department? As a Senior Payroll Operations Technician, you will be an integral member of the Finance Department’s Payroll Team. You will be key in handling day-to-day payroll processes, developing innovative processes and procedures, creating user documentation, and implementing payroll solutions.

The Finance Department provides quality government financial services to the City of Oakland. We manage the City’s financial affairs with the highest degree of customer service, honesty, and integrity. We value teamwork, trust, accountability, and fiscal responsibility.

• Customer service oriented. You will assist City employees daily, and work closely with City department staff and individual employees.
• A strong relationship builder with excellent communication skills. You will be conveying payroll information to employees; therefore, strong communication skills are crucial.
• Organized and detail-oriented. Due to a large volume of work with overlapping deadlines, we are looking for someone with strong organizational skills and an eye for detail.
• Able to work as part of a team or independently. You will be expected to work on projects that require collaboration with many different team members in your unit and other departments that will require you to use sound judgment and work independently at times.
• Dependable and results-driven. You will be supporting payroll operations for the entire City, so you will need to work well under pressure and balance multiple tasks.
• A strong critical thinker. You will be expected to break down complex payroll-related issues.
• Skilled in decision-making. You will need to choose the best course of action for payroll-related issues in a timely manner.

• Entering payroll data.
• Running payroll for the entire City.
• Running retiree payroll for City retirees.
• Resolving complicated payroll issues.
• Reviewing and entering retroactive pay adjustments.
• Operating major system functions, including mass change, time and attendance, and retiree payroll.
• Running test jobs in Oracle for the systems team.
• Conducting complex pay-related research, such as investigating employee pay history.

• Click on the link below to see a video on what it’s like to work for the City of Oakland!

• Your work will directly impact City of Oakland employees, and the City’s ability to provide important public services.
• You will be part of a great team who has fun and works hard.
• There are many opportunities for future growth and upward mobility.
• You will be working in Downtown Oakland with easy access to BART and other transportation.
• You will have excellent opportunities to develop your skills and abilities in a complex setting.

• You will work in a fast-paced environment, so you will need to multi-task and work on many projects simultaneously that have time-sensitive deadlines.
• You will need to assist City employees who need more in-depth education regarding pay, policies, and regulations.
• There are system limitations and a lack of training documentation.
• There are time-sensitive deadlines that affect individual employees who are highly invested in the outcome.
• You will need to learn the City ordinances, policies, MOUs, and materials quickly.

• Analyzing & Interpreting Data:
  Drawing meaning and conclusions from quantitative…