Senior Investigation Specialist

Department Overview

Electric T&D Engineering is responsible for the electric system engineering and planning, asset strategy, and risk management across transmission, distribution, and substation asset families. This centralized, risk-informed approach allows PG&E to manage electric risk, asset and system health, interconnections, and performance by using consistent standards, work methods, prioritization, and program sponsorship, while leveraging lessons learned from inspections and asset data to inform asset management decisions.

Accountable for asset planning and strategy, standards and work methods, and asset data management for Electric.

PG&E is seeking an experienced business professional to be a member of the Electric Compliance Assurance, Analysis & Intake (A&I) Team as an On-Call Investigation Specialist. Electric Compliance Assurance is responsible for reporting Electric Incident Reports (EIRs) to the California Public Utilities Commission (CPUC), investigating EIRs to determine the cause and any corrective or preventive measures to mitigate recurrence, and investigating electric asset related incidents.

This role will serve a regular on-call function to monitor a 24/7 hotline to field calls for potential CPUC-reportable incidents, investigate and determine reportability of those incidents, and report to the CPUC as appropriate. This position will have a high level of visibility with PG&E leadership and will support other aspects of Electric Compliance Assurance’s scope when not on-call. A strong applicant will be an organized, motivated, inquisitive, a consensus builder, and seeks to understand the “bigger picture”.

Location of this position is flexible and will require occasional travel to other areas around PG&E’s service territory.

• Dedicated support for the EIR on-call process, which includes work outside of normal business hours.
• Serve as an on-call representative for at least two weeks per month, including availability on nights, weekends, and holidays.
• Identify reportable incidents and complete timely notifications to the CPUC.
• Maintain comprehensive knowledge of CPUC regulatory requirements, ensuring all engineering analyses, incident investigations, and compliance activities align with applicable codes, standards, and enforcement protocols.
• Support analysis, studies and benchmarking related to the on-call process.
• Complete research, documentation, and analysis on reportable and non-reportable incidents.
• Research additional sources of reportable incidents for potential gaps in reporting; close gaps by completing timely assessments for incident reportability.
• Work with the leadership of other PG&E departments that are contributors to the on-call process. This may include departments that manage the Corrective Action Program (CAP), Data Response Unit (DRU), Electric Asset Strategy, Applied Technology Services (ATS), Legal, Law-Claims, Electric Standards, the Hazard Awareness Warning Center (HAWC), Inspections, Electric Ops, and Electric Maintenance and Construction.
• Consistently works with Electric Operations partner organizations.
• Extracts and analyzes data from various PG&E systems, aggregating and synthesizing to formulate coherent reports.
• Develop relationships with stakeholders and obtains feedback on team work on a regular basis, improving process as needed to ensure work product is providing intended value.
• Maintain high level of stakeholder satisfaction. Ensure client needs are met, regularly soliciting feedback and ensuring understanding of how work product will be used downstream. Ensures regular and effective stakeholder communication. Routinely interfaces with client groups at the individual contributor through EVP level.
• Present and review with stakeholders up to the Senior Director, gaining acceptance, concurrence or approval, where required.

Minimum

• BA/BS Degree in Marketing, Business, Computer Science, Engineering or other related field or equivalent work experience
• 4 years of related work experience

Desired

• Field Work:
  Willingness and ability to travel 10–20% for site visits and cross-functional meetings.
• Project & Stakeholder…