Graduate Student Assistant in Undergraduate Admissions

Graduate Student Assistant in Undergraduate Admissions

Graduate Student Assistant for Student Recruitment:
Undergraduate Admissions

The Graduate Student Assistant for Undergraduate Recruitment is an Oakland University graduate student who works in Undergraduate Admissions. Under the direction of the Assistant Director of Campus Visits or Assistant Director of Communications, is involved in a variety of activities including recruitment program planning and implementation support, coordination of the campus visit program, and organization of the student admissions ambassador program.

• Assist with the planning and implementation of all undergraduate recruitment programs including daily campus tours, Saturday tours, special group visits, Transfer Open House, Discover OU, Go for the Gold, Welcome Receptions, Grizzly Story Visits, Are You Ready for College?, Transfer Tuesdays, College Credit Advising Days & Academic Visit Days.
• Support the development and delivery of on‑campus events and programs for high school and community college counselors.
• Assist the Assistant Director of Campus Visits and Office Assistant with programming efforts including the negotiation and reservation of facilities, catering, housing and other logistics for recruitment programs, on and off campus as needed.
• Manage the day‑to‑day operation of the campus visit program including the creation of the daily campus tour schedule, the facilitation of group visits and campus tour greetings, and the creation of the Telecenter schedule.
• Assist with the supervision of student ambassadors who assist in day‑to‑day operations of Undergraduate Admissions including staffing the front desk and Telecenter.
• Assist in the hiring, training and supervision of student staff.
• Advise prospective students and family members via the Visit (visit) email account.
• Monitor the effectiveness of student ambassador members and student personnel issues (time‑reporting, goal‑setting, and performance management).
• Prepare ambassador training and weekly materials and oversee on‑going training for general and campus tour specific customer service, for general, group and special tours.
• Manage strategic communication with students, parents, counselors, faculty, staff, students and alumni, including email, print, and social media.
• Assist with the inventory, maintenance and distribution of admissions recruitment materials.
• Assist the Assistant Director of Campus Visits and Office Assistant to create and update program materials including invitations, program agendas, evaluations, and supplies.
• Establish cooperatively, with internal and external colleagues, the schedule and coverage for programs and tours, as appropriate/assigned.
• Monitor and track campus visit registrations and attendance through Ellucian Recruiter.
• Represent the University, its missions, policies, and procedures, benefits and features to a broad range of constituents in person, on the telephone, and/or via email.
• Design recruitment presentation materials and resources consistent with the Undergraduate Admissions mission and goals.
• Maintain detailed reports of campus visits and evaluations to determine overall success of programs and events.
• Meet regularly with supervisor to provide updates, monitor performance, and seek guidance.
• Occasionally assist with prospective student appointments, high school visits, and college fairs.
• Create and maintain information using Google Docs, Excel, PowerPoint, Publisher, Word and/or Prezi.
• Understand and respond to general campus, program, admissions, application, financial aid (including need and merit‑based aid), and recruitment questions posed by callers, visitors or emails.
• Refer students & parents to appropriate departments for assistance.
• Familiarity with Oakland University and its organization, mission, commitments, structures, programs.
• Other duties as assigned.

• Graduate Student Assistants must be fully admitted and enrolled for at least 8 credits for the academic year in a graduate program. Graduate coursework and/or research must contribute directly to the satisfaction of Oakland's degree requirements. Graduate…