Content Associate

About the Communications & Engagement Team

The Communications & Engagement (C&E) team works across the foundation to ensure CHCF’s research, analysis, and storytelling reach the policymakers, providers, advocates, and community partners who can use them to improve care. The team manages editorial workflows, digital channels, events, and media engagement to connect audiences with CHCF’s work in clear, accessible, and actionable ways.

The Content Associate plays a central role in CHCF’s publication process by coordinating the production of research reports and related materials. The role ensures that publications move through the editorial workflow accurately and on schedule, from initial concept through final posting on CHCF.org. The Content Associate supports project tracking, document organization, and coordination among the Managing Editor, program staff, and external contributors.

This position is also responsible for maintaining publication records, coordinating reviews and revisions, and supporting ongoing improvements to editorial systems and processes. Through this work, the Content Associate helps ensure that CHCF’s publications are produced efficiently and consistently, and are ready for use by health care leaders, policymakers, and partners across the state.

This is a full-time, exempt, term-limited position running from April 1, 2026 through April 1, 2028
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This role is based in CHCF’s Oakland office and reports to the Managing Editor. The role requires in-office presence two days per week, with occasional flexibility for a third day..

Manage Publication Workflows

• Coordinate end-to-end production. Move publications through outline development, drafting, editing, design, and final approval, ensuring timelines and deliverables stay on track.
• Facilitate project alignment. Partner with program staff, grantees, and external contributors to clarify expectations, confirm requirements, and maintain workflow consistency.
• Maintain publication tracking. Update publication calendars and pipeline systems, proactively identifying delays and communicating needed actions to stakeholders.

Support Editorial Coordination and Quality

• Manage review processes. Organize internal and external reviews for outlines, drafts, copy edited files, and design proofs, ensuring timely and complete feedback.
• Uphold editorial standards. Proofread and fact-check content to ensure accuracy, clarity, and alignment with CHCF’s style and quality expectations.
• Support editorial resources. Maintain and update style guides, templates, and process documents to reinforce consistency across publications.

Oversee Digital Publishing and Content Delivery

• Prepare web-ready content. Create and refine publication landing pages, upload accessible PDFs, and route materials for final approval.
• Maintain digital assets. Organize and archive publication files, ensuring complete and accurate records across Box and related systems.
• Ensure platform accuracy. Confirm that all posted materials meet CHCF formatting, accessibility, and design standards.

Use Data and Feedback to Improve Processes

• Track performance. Monitor engagement metrics for published materials and share insights with internal teams to support continuous improvement.
• Gather stakeholder feedback. Distribute and analyze post-publication surveys to capture author and grantee input on the publication process.
• Identify improvements. Recommend opportunities to streamline workflows, including using AI tools appropriately to improve efficiency and consistency.

Provide Administrative and Cross-Foundation Support

• Manage vendor and contract workflows. Process contracts, purchase orders, and payments for editorial vendors in Salesforce, ensuring accuracy and timeliness.
• Support operational needs. Provide administrative support during staff absences, board meetings, and high-volume periods as part of the EA/PA support team.
• Engage in team and organizational learning. Participate in meetings, trainings, and process improvement efforts to strengthen CHCF’s operational effectiveness.

• Educational Background and Relevant Experience
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  Bachelor’s degree in a related…