Principal Program Analyst Communications

Principal Program Analyst – Communications

Under the supervision of the Assistant Director of Communications and Government Affairs, the Principal Program Analyst – Communications will:

• Independently lead audience-centered communications, outreach, and engagement for diverse audiences across complex and highly visible transportation planning and capital projects, supporting planning, project delivery and construction efforts;
• Support the planning and projects teams in developing and implementing outreach and engagement plans to support planning initiatives, programs, and various stages of project development for capital projects;
• Communicate effectively with the public, stakeholders, and partner agencies about agency activities, with a focus on transportation plans and projects, including all stages of project development and construction of capital projects;
• Lead ongoing project communications with the public, stakeholders and partner agencies for projects in the construction phase, including schedules, impacts, and engagement opportunities, serving as key point of contact and Public Information Officer for specific capital projects in the construction phase;
• Oversee and coordinate the development of communications materials, including fact sheets, web content, presentations, public notices, and other outreach materials that translate technical information into accessible content;
• Guide digital and social media communications efforts, ensuring consistent, timely, and coordinated messaging across projects;
• Contribute to and support Communications Team administrative responsibilities, including maintaining digital archives, coordinating vendor activities, and managing invoicing and records maintenance processes.

Alameda CTC is a joint powers authority that plans, funds and delivers transportation programs and projects that expand access and improve mobility in Alameda County. Alameda CTC was created by the merger of the Alameda County Congestion Management Agency and the Alameda County Transportation Improvement Authority to allow for better coordination of transportation planning and programming within the County, as well as position Alameda County jurisdictions and transit agencies to better compete for limited state and federal transportation dollars.

Alameda CTC recognizes inequities in marginalized communities and is committed to advancing racial, socio‑economic, and environmental justice to maintain the diversity of our communities. Alameda CTC adopts and implements deliberate policies, systems, and actions to deliver transportation funding, projects and programs that result in more equitable opportunities and positive outcomes for marginalized communities.

• Be flexible, highly detail‑oriented, and able to independently manage time and priorities across multiple complex projects, exercise sound judgment under tight deadlines, and respond effectively as conditions and priorities shift;
• Have advanced writing and editing skills, with the ability to translate technical concepts into clear, accessible and customer‑service oriented content for diverse audiences;
• Be able to successfully develop and deliver effective communications plans using strong project management skills, including experience effectively managing budgets, schedules, and diverse staff and consultant teams;
• Have experience in communications for transportation plans and projects, including complex construction projects;
• Bring strong skills for collaboration and building partnerships;
• Have demonstrated experience independently convening and facilitating collaborative discussions with technical teams and partners to develop clear, coordinated communications strategies and messaging;
• Value inclusive engagement and have experience reaching communities that face systemic barriers to information and engagement;
• Demonstrated expertise using digital tools to communicate with the public, including websites, email, and social media;
• Thrive in a fast‑paced environment and bring a positive, team‑oriented approach to getting work done;
• Have a passion for public service and community engagement and experience working…