Expert Business Performance Analyst

Summary

The Operations Data Analyst extracts operations data for analysis, leadership support and responses to ad hoc data requests. The incumbent maintains operations tools & databases ensuring that it is kept up-to-date using data from various PG&E systems. He/She develops, maintains and enhances operational metric database tools for the broader analytics team(s). The Analyst identifies and solves current gaps in data requirements and ease of access to ensure fast and consistent responses to leadership inquiries.

• Manages complex data analysis projects for KPIs with limited supervision on only the most complex
• Designs data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings and tailor communications to specific audiences.
• Creates automated data routines and processes for reporting and data delivery ensuring accurate data manipulation and data cleansing.
• Manages very complex data extracts and list pulls ensuring data accuracy. Manages extracting data and transferring the data from databases to various analysts to support operational analysis efforts
• Analyzes data using various advanced statistical tools to develop complex ad hoc reports, statistics, trends and profiles.
• Demonstrates and utilizes broad expertise in data processing and data analysis and applies this knowledge to a number of different issues.
• Provides new and innovative solutions and recommendations to enhance database(s) with new data sources and improved data processes.
• Develops comprehensive reports and communicates clear, concise and actionable data analyses for clients.
• Acts as team lead and provides direction to less experienced employees.
• Works with Directors and Managers across functions to influence decisions.

• BA/BS Degree in Marketing, Business, Computer Science, Engineering or other related field or equivalent work experience
• 7 years of related work experience

• Familiarity with utility operations.
• Advanced skill in Microsoft Excel/Access (complex formulas, graphing, VBA)
• Advanced skill in writing SQL queries using Oracle or Business Objects
• Strong knowledge of base-SAS and programming language such as Visual Basic, Perl, C
• Strong organizational, prioritization and multi-tasking skills.
• Strong problem solving skills.
• Influence skills.