Manager, Account Manager

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

The Manager of Account Management leads a team responsible for owning and growing revenue across an existing customer base. This role is accountable for net revenue retention, including upsell, cross-sell, renewals, and accurate forecasting, while ensuring customers expand their usage in line with business value.

This leader ensures the team executes a scalable, data-driven commercial motion, balancing strong customer relationships with disciplined pipeline management, forecasting rigor, and predictable revenue outcomes.

This is a full-time, hybrid position based out of our Oakland, CA, or Denver, CO offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Catalyst, Outreach, Salesforce, Slack, Looker, Sigma

• Lead, coach, and develop a team of Account Managers responsible for renewals, expansions, and revenue growth.
• Own team performance against revenue targets, including consumption growth, upsell, cross-sell, and renewal outcomes.
• Establish and enforce forecasting discipline, ensuring accuracy across pipeline, renewals, and expansion revenue.
• Drive consistent account planning and expansion strategies aligned to customer usage patterns and value realization.
• Partner cross-functionally with Customer Success, Marketing, Rev Ex, Deal Desk, and Product to ensure seamless execution across the customer lifecycle.
• Inspect pipeline health, deal quality, and renewal readiness; proactively address risk and slippage.
• Optimize processes, tools, and operating cadence to support efficiency in a high-volume, high-growth environment.

• 5+ years of experience in SaaS account management, sales, or revenue leadership, with prior people management experience preferred.
• Proven success owning revenue in a consumption or usage-based pricing model.
• Strong command of forecasting methodologies, pipeline inspection, and revenue analytics.
• Demonstrated ability to coach teams on commercial strategy, negotiation, and value-based selling.
• Excellent cross-functional collaboration and executive communication skills.
• Comfortable operating in fast-paced, ambiguous environments with evolving processes.

Oakland Pay Range $ — $ USD. OTE (On Target Earning) $ — $ USD.

Perks and Benefits include: 100% employer-paid medical insurance; generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off; RSU stock grants; professional development and training opportunities; company virtual happy hours, free food, and team-building activities; monthly cell phone stipend; access to mental health support resources for all covered employees and their dependents.

* May vary by country and worker type - please reach out to your recruiter for more information.

Learn more about Fivetran’s Benefits by Region. Fivetran is valued at over $5.6 billion and promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce.

To learn more about our culture and what it’s like to be part of the team, you can view our video. For candidate privacy, read our statement. If you require accommodations at any stage of the process due to a disability or medical condition, please submit your request by filling out the accommodations form. We will work with you to provide reasonable accommodations and ensure a fair interview experience.