Deal Desk Analyst

Overview

From Fivetran's founding, our mission has been to make access to data as simple and reliable as electricity. Fivetran delivers data to customer data warehouses, canonical and ready to query, with no engineering or maintenance required.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Deal Desk Analyst works cross-functionally as part of the global Deal Desk team, collaborating with Sales, Finance and Legal to ensure efficient quoting, contracting, document review and accuracy to increase deal velocity and processing in Fivetran systems. The right person supports a high-volume, complex contracting sales organization and demonstrates excellent customer service.

Teamwork, collaboration and experience with Enterprise business are critical to success. This is a full-time, hybrid position based in our Denver office with two in-office days per week.

• Salesforce CPQ
• Ironclad

• Act as a liaison for sellers between groups (e.g., sales ops, finance, product, sales leadership, legal) to facilitate timely and accurate deal closure.
• Manage complex, nonstandard, predominantly Enterprise deals with multiple cross-functional partners.
• Provide guidance to Account Executives/Sales Management on deal structures to meet customer requirements and maximize ARR.
• Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and operational policies.
• Manage quote and contract approval workflows for pricing, discounts and special terms using Deal Desk guidelines and best practices.
• Maintain an agreed-upon Service Level Agreement (SLA) on approvals and deal review times.
• Perform month-end and quarter-end closing activities to ensure completeness and accuracy of contracts, order forms and related documents.
• Participate in training activities for new quote and contracting processes for the sales organization.
• Identify and support process improvement efforts to streamline procedures.
• Cross-train with other Deal Desk functions to provide global coverage of quote, contracting and order management.

• Experience working with high-volume and complex sales teams in a supportive capacity
• Proven success in SaaS/B2B environments with Deal Desk or Sales Operations supporting large enterprise customers/prospects
• Expertise in navigating revenue recognition requirements in private/publicly held companies, including partnering with Revenue leadership on deal structures
• Experience advising sales on complex deal structures and contract terms
• Prior deal desk or sales operations experience
• Ability to work extended hours at end of month and end of quarter
• Experience using Salesforce, Salesforce CPQ, and Ironclad or comparable CLM software
• Ability to work independently in a fast-paced environment
• Demonstrated capability to build strong working relationships with internal business units
• Strong customer service skills and a positive attitude

• Ironclad

LI-HYBRID

The compensation range displayed reflects the minimum and maximum target for new hire compensation for the role and level, and may include sales incentives or bonuses. The range is determined by role, level, and location. Individual compensation is determined by factors including skills and experience. The range may change over time. Your recruiter can share specifics for your location during hiring.

Denver Pay Range: $ – $ USD

• 100% employer-paid medical insurance
• Generous PTO, sick time, parental leave, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company events and team-building activities
• Monthly cell phone stipend
• Access to mental health resources for employees and dependents

*May vary by country and worker type - contact your recruiter for details

to learn more about Fivetran's Benefits by Region.

Equal Opportunity Employer, including disability/protected veterans. We promote diversity, equity, inclusion & belonging and provide accommodations during the interview process upon request.

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