Service Advisor

Overview

Are you tired of being just a number at a shop? Want to be part of a team where your voice matters and your success is recognized? At Costa Auto Care and Tire
, we’re looking for a Service Advisor who’s ready to be part of something special. We’re a growing shop with a great reputation in Oakland, and we’re looking for someone who wants to grow with us. Our team is like family—we support each other, work hard, and have fun doing it.

• Be the bridge between our customers and technicians.
• Greet customers with a smile and provide exceptional service from start to finish.
• Communicate clearly about recommended repairs and maintenance.
• Write repair orders, price jobs accurately, and keep customers updated.
• Help manage workflow and ensure vehicles are completed on time.
• Sell services ethically and confidently—helping customers make informed decisions.
• Build long-term relationships with our loyal clients.

• Positive attitude and strong communication skills.
• Experience in the automotive industry preferred (but we’ll train the right person).
• Organized, self-motivated, and able to multitask in a fast-paced environment.
• Comfortable using shop management software (we use Tekmetric
  ).
• A true team player who’s dependable, honest, and driven to succeed.

• Competitive pay - hourly plus bonus/incentives based on performance.
• Full-time schedule
  , Monday-Friday, 8 AM to 5 PM (no weekends!).
• Paid holidays, paid time off
  , and healthcare benefits
  .
• A fun, supportive culture where your contributions are valued.

Location
: 10201 Mac Arthur Blvd, Oakland, CA 94605.

Apply now and help us become one of the best auto repair shops in the Bay Area!