Service Porter

Overview

No prior automotive industry experience is required to apply! The Service Porter is a vital member of the service department team, ensuring smooth operations and a positive customer experience. You will be responsible for cleaning, maintaining, and moving vehicles, while also assisting service advisors and technicians.

• Vehicle Movement and Organization: Safely move vehicles within the service department (between service bays, parking lots, etc.). Organize vehicles on the service lot according to dealership display standards. Assist with customer vehicle pick‑up and drop‑off.
• Customer Service: Provide a friendly and professional demeanor to customers. Assist customers with loading and unloading belongings from their vehicles. Answer basic customer questions and direct them to service advisors when needed.
• Service Department Support: Maintain a clean and organized service area (sweeping, vacuuming, removing trash). Assist service advisors and technicians with tasks as directed. May shuttle customers to and from the dealership (if applicable).
• Additional Responsibilities: May perform errands for the service department, such as picking up parts. Adhere to all safety regulations and procedures. Other duties as assigned.

High Hospitality Quotient consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self‑awareness, and integrity.
• Education: High school diploma or equivalent.
• Experience: No previous experience required.
• Certifications: Valid driver’s license with a clean driving record.
• Strong work ethic with a positive and helpful attitude.
• Ability to work independently and as part of a team.
• Excellent attention to detail and a commitment to quality.
• Good physical condition able to perform manual labor tasks (standing, bending, lifting).
  Excellent communication and interpersonal skills.

• Open Service Appointment Schedule – customers schedule appointments at their convenience, creating a bustling shop with more work and greater income potential for the service team.
• Career Path: Swickard offers growth into different roles and new leadership responsibilities.
• Positive Culture – supportive and collaborative team environment.
• Growth Opportunities – continued personal and professional development.
• Competitive Compensation – comprehensive salary and benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

• Founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We are a hospitality company that sells cars, parts, and services.
• We are a team: everyone plays a role in our success.
• Our culture focuses on being the customer’s favorite place to purchase, lease, or service a vehicle and the best place to work.
• We are leaders in highline brands such as Mercedes‑Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• Consistently ranked as one of the fastest growing dealership groups in the U.S. by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car‑buying experience, and it starts with hospitality. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies:
Swickard does not accept agency resumes. We do not accept unsolicited resumes.