Program Assistant

Who we are:

La Clinica de La Raza is a non-profit, community-based health center established in 1971 to address health barriers and create better lives for the underserved. We have proudly grown into over 35 sites across Alameda, Contra Costa, and Solano County. To learn more about our history, :
Our History - La Clinica or visit our website linica.org.

Under the direction of a Behavioral Health Manager, the Program Assistant is responsible for initiating and coordinating administrative tasks and managing and tracking program data for Behavioral Health programs, scheduling trainings, workshops and meetings for program staff and childcare services for program participants. Entering and tracking data, issuing and monitoring reports on program activity. Data tracking includes monitoring large quantities of data related to services and referrals provided.

Administrative tasks may include community-facing assistance to community members and clients who seek services, developing and maintaining resource lists, developing materials and supporting other program activities as needed to ensure the delivery of high-quality programs and services.

Duties/Responsibilities:

• Answers and Screens incoming telephone calls. Responds to requests for information and provides assistance to callers.
• Provides coverage of clerical staff as needed, which includes answering phones, greeting and registering clients.
• Drafts financial, statistical narrative reports. Compiles data and information for program and keeps program policy and procedures updated.
• Responsible for data management including filing, copying faxing, work processing, data entry and managing/tracking large quantities of data. Transfer manual data into computer via MS Excel.
• Prepares memoranda, updates and distributes notices and information to staff as requested.
• Develops Power Point presentations, designs templates, designs fliers and educational material in MSWord & PDF.
• Maintains complete and accurate administrative files/documents, records, calendars, logs and other documents.
• Processes work orders assigned by supervisor.
• Review/screens employment applications, coordinates interview schedules, and performs other HR duties.
• Maintains staff and department licensing information as well as department and administrative manuals.
• Coordinates and schedules meetings, meeting spaces, trainings, and childcare. Includes preparing agenda, preparing facilities, tracking participants, and recording minutes.
• Other duties as assigned.

• Solid knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Excellent organizational skills, with the ability to manage and /prioritize multiple projects simultaneously.
• Ability to compose letters correct form and grammar, spelling, and punctuation for business correspondence.
• Ability to perform basic math, compute ratios and percentages, and draw and interpret bar graphs and pie charts.
• Ability to establish formulas to achieve mathematical calculations in an MS Excel spreadsheet.
• Ability to work on complex projects with general direction and minimal guidance.
• Ability to deliver accurate and detailed work.
• Must be compassionate and able to convey sensitivity to clients and make them feel welcome.

• High School Diploma/GED
• 1-2 years' experience in a relevant field preferred.

• Remaining in a stationary position, often standing, or sitting for prolonged periods
• Bending/lifting, pushing/pulling, adjusting, or moving objects weighing up to 15 pounds in all directions and occasionally more.
• Repeating motions that may include the neck, wrists, hands and/or fingers.
• Upper extremity demands:
  Reaching above shoulder and/or below waist.