Program Specialist

Join to apply for the Program Specialist I role at Fred Finch Youth & Family Services
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Fred Finch Youth & Family Services is a dynamic sociocultural organization that works with young people and their families to overcome challenges such as homelessness, economic disadvantage, mental health and cognitive disabilities, and histories of significant trauma and loss. Our employees make a difference in communities every year by providing culturally responsive services that build mental and physical resilience and wellness.

Under close supervision of the Administrative Supervisor, the Program Specialist is responsible for the overall management of all administrative office procedures for the designated program(s). This includes processing, maintaining, and archiving all client records, managing complex systems and calendars, safeguarding client‑sensitive information, and interacting with all staff, clients, and guests in a personable, professional, and helpful manner.

Full Time – Union Hourly position;
Mon‑Fri 8 am‑5 pm

• Pay range is between $20.98 and $24.22 per hour, determined by experience and other factors permitted by law.
• 21 PTO days per year
• 9 nationally observed holidays
• 401(k) matching up to 6%
• Up to $10,000 in the Degree Assistance Program
• Affordable monthly health‑care premiums
• To learn more about our full benefits package,

• Minimum of 12 months of previous office experience.
• Demonstrated experience working with Microsoft Office products:
  Word, Outlook, Excel.
• Demonstrated ability to interface and work well with all levels of management.
• Demonstrate proficiency in English usage, report writing, and customer service techniques.
• Ability to compare, contrast, and quality check work with keen attention to detail.
• Ability to multitask and prioritize projects.
• Strong organizational skills and detail orientation.
• Strong problem‑solving skills with proactive initiative in tackling issues.
• Superior customer service, teamwork, interpersonal skills, and ability to handle confidential and sensitive information.
• Must be able to meet deadlines and work under pressure, including a high volume of work assignments with speed and accuracy, and work cooperatively with others while maintaining courteous professionalism.

• Two (2+) years in an administrative position in a non‑profit agency.
• Associate degree (or equivalent experience in lieu of a B.A.).
• Bilingual preferred in a threshold language as defined by contract.

"Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness."

Entry level

Full‑time

Other

Non‑profit Organizations