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Service Desk Analyst: IT Support & Service Improvement

Job in Oakham, Rutland-East Mid, LE15, England, UK
Listing for: Rutland County Council
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A local government authority is seeking a Service Analyst to provide top-tier IT support and enhance user experience. The successful candidate will be responsible for diagnosing technical issues, fulfilling service requests, and optimizing service delivery within a dynamic team. Applicants should have help desk experience, solid knowledge of Windows OS, Microsoft 365, along with excellent communication skills. The position supports hybrid working for a balanced work-life experience.
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