Operations Supervisor

Mansfield Service Partners is looking for an Operations Supervisor for our Oakdale, MN location.

The Assistant Terminal Manager is responsible for assisting the Terminal Manager with the day to day operations, long term success of the LTL, FTL and Service fleet departments. This includes the working management role of fleet budget, drivers, maintenance, and driver qualification files, as well as training new team members.

• Assist in developing clear vision, goals, and objectives for the department that support company goals and objectives
• Ensure that defined goals are in alignment with Mansfield Service Partners goals
• Develop and execute a succession plan to ensure leadership stability and growth of our operation's supervisors
• Develop a clear strategy to keep team members focused on high performance throughout the year
• Operates in a manner that is consistent with safe operations and complies with safety rules, promoting clean and safe working conditions
• Implement a strategy and improve key processes used every day
• Coordinate team member scheduling, staffing, and time/attendance approvals to ensure excellent customer service and response is achieved
• Manage and coordinate daily fleet & driver related issues to ensure loads are delivered timely
• Coordinate maintenance activities of fleet equipment as needed with the regional Fleet Manager; coordinate preventative maintenance programs
• Employee life-cycle responsibility, to include hiring, training, coaching, disciplining and supervising all direct reports
• Oversee DOT compliance and reporting as it relates to fleet & driver qualifications
• Coordinating the safe delivery of company assets(fuel tanks/accessories) to our customers and all service related repairs to these assets

• Develop hiring skills and strategies to hire top quality drivers for the success of the fuel deliveries now and in the future
• Develop a coaching strategy for all driver to achieve safety goals and driver metrics
• Regularly review performance with staff
• Help staff focus on what is within their control to achieve success
• Celebrate success
• Quickly address performance issues in a constructive manner
• Create positive accountability and follow-up to achieve goals

• High school diploma or equivalent required
• Bachelor's degree in Business or related work experience preferred

• At least three(3) years of prior experience in freight or logistics required
• Three or more years of leadership experience preferred
• Petroleum experience preferred
• Dispatch experience preferred
• Driver management experience preferred
• Intermediate to expert Excel proficiency required
• Strong financial acumen with the ability to read, understand and analyze P&L

• The ability to deal with and resolve customer complaints effectively and efficiently
• The ability to interact confidently with all levels of senior management
• Outstanding oral and written communication skills
• Ability to make quick, quality decisions

• 40+ hour on-site work week
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
• Lifting and transporting of moderately heavy objects, such as computers and peripherals
• Ability to travel for business, less than 25%

• Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
• 401(k) plan with company match
• Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency
• Parental Leave
• Tuition Reimbursement
• Insurance Discount Programs
• Chaplain Program