Point Client Service Representative - Day Shift
Job in
Oakdale, Washington County, Minnesota, USA
Listed on 2026-02-28
Listing for:
Aercmn
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Point Client Service Representative - Day Shift
Oakdale, MN 55128
OverviewSalary Range
$18.00 - $25.00 Hourly
Position Type
Full Time
Job Shift
Day
DescriptionCSR Point – Lead the Front Desk in a Busy Emergency Veterinary Hospital
You know that person at the front desk who somehow keeps everything moving… The one who can juggle phones, check-ins, emergencies, and a worried client — and still stay kind?
That’s who we’re looking for.
We’re hiring a
CSR Point — a working front desk leader who helps guide the Services team while ensuring exceptional client care in a fast-paced Emergency & Specialty hospital.
This isn’t just answering phones. This is running the front.
What You’ll Do- Lead and prioritize front desk workflow in real time
- Adjust staffing when callouts happen (because they will)
- Support CSRs, Contact Center, and Triage team members
- Help clients navigate estimates and payment options with compassion
- Partner with ECC and Specialty leadership to keep hospital flow smooth
- Coach, mentor, and advocate for your team
- Have 3+ years of client service experience
- Thrive in organized chaos
- Can delegate confidently (without being “that bossy person”)
- Communicate clearly and kindly — even under pressure
- Have veterinary ER or Specialty experience (huge bonus)
Full-time. Evenings, weekends, and holidays are part of emergency medicine life.
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