Motor Vehicle Office Manager

Overview

This vacancy is located at the Office of Motor Vehicles,
Oakdale Office in Allen
Parish
.

This position oversees the operations and staff of a motor vehicle office, ensuring efficient and compliant service related to vehicle registration, licensing, and related transactions. Possession of a high school diploma or equivalent plus five years of experience or training in any field.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will substitute for one year of the general experience. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience.

NECESSARY SPECIAL REQUIREMENT: May be required to possess a current Louisiana driver s license at the time of appointment.

This is defined by the official job specifications for this role, as defined by the State Civil Service.

• Maintains good public relations with the general public, public officials, lending institutions, dealers, notaries, etc. in order to provide efficient and effective service. Incumbent is responsible for promoting a positive image representative of the Office of Motor Vehicles/Field. Incumbent interviews applicants for job opening. Incumbent trains new employees. Incumbent counsel employees. And if needed, recommends disciplinary action up the chain of command.
  
  Incumbent maintains time and attendance records for all employees. Incumbent performs the duties of the Motor Vehicle Office/Field in the issuance of driver s license, vehicle registrations, certificate of title and reinstatement functions. Process driver s license applications, reviews documentation and performs all testing requirements. This includes administering road test to determine the driving skills of the applicant. Reviews documents submitted for vehicle registrations and reinstatement policies and collects appropriate fees.

• Incumbent accepts total responsibility for the office and its operations. This includes responsibility for all employees, approving of leave, performance rating, etc. Incumbent is responsible for security or daily bank deposits and security of the building and the contents thereof which are the properties of the Office of Motor Vehicles at the open and close of the workday.

• Assigns, reviews and evaluates the work processed by employees and provides assistance and information in unique situations/cases which may develop from altered documents, improper documentation, irate customers, etc.

• Responsible for the compiling of statistics for daily, weekly and monthly reports of productions, inventories, sales of inspection stickers, petty cash fund, supplies, etc. These reports are submitted to the Motor Vehicle Region Manager/Field. Responsible for the daily deposits of all funds collected, verifying accuracy of supporting reports and the physical bank deposits.

• Monitors office operations to ensure that all transactions are properly completed, randomly audits work production, purges lines that develop for waiting customers, answers correspondence, handles inquiries, composes and issues rejection letters when submitted documents are not adequate. Also answers complaints either by written or phone correspondence to address issues in question.

Position-Specific Details:

Appointment Type: This position will be filled as a promotional classified position.

Applicants chosen will be required to provide High School transcripts and/or GED equivalent documentation.

The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For more information, please contact:

Department of Public Safety
ATTN:
Human Resources/Genae  Flowers
P.O. BOX 66614
Baton Rouge, LA 70896
Fax:
Email:
Genae.

Flowers