Client Services Representative

Pioneer Equine Hospital located in Oakdale, California is a full-service equine referral hospital, seeking to fill a full time Front Office position.

We are looking to add to our already established front office team. Job responsibilities include, but are not limited to
1) checking in and out clients both in person and via phone,
2) scheduling appointments for outpatient, surgery and ranch calls,
3) collecting payments and making collection calls, and
4) interacting with the veterinarians and technical staff to ensure the smooth running of the hospital. Teamwork, reliability, a strong work ethic and a positive attitude are a must! We would love to have someone with horse experience to provide the ideal service to our clients. Previous office work is a plus! The schedule for this position is Monday-Friday 8am to 5pm, with one Saturday a month from 8am to 12 pm.

Pay rate is between $19 to $21 per hour depending on experience and qualifications. Benefits for full time employees include Medical, Vision, Dental insurance, 401K, paid vacation and sick time off.

This is a great opportunity to join the Pioneer family in a face-paced high energy work environment.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world‑class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care.

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NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.