Clinic Lead

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category‑defining health and wellness company focused on improving the lives of pets, pet parents and partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco total care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose‑driven work and strongly believe what's good for pets, people and our planet is good for Petco.

This position serves as the field team lead and provides functional direction to field staff and primary point of escalation for customer, vet or store partner issues. The lead is responsible for overall performance and operational compliance of the day’s clinics and for safely operating company vehicles to vaccination clinics.

• Provide functional direction and supervision to field team.
• Effectively perform functions of all clinic team roles and provide coaching and functional direction to individuals in these roles.
• Safely operate company‑supplied vehicle to and from clinic locations and office when assigned as driver.
• Liaise with leadership at clinic locations to determine optimal clinic location, crowd‑management practices and manage any issues that arise during clinic.
• Ensure all clinic processes are followed and necessary clinic paperwork is filled out accurately and completely.
• Facilitate sales environment among team by leading targeted discussion topics during daily commute.
• Assist in training new partners according to training plan expectations.
• Manage and assist loading and unloading equipment and supplies from company‑supplied vehicle in a safe manner.
• Accountable for accurate completion of all paperwork and checklists.
• Escalate any clinic issues to Market Manager, Store Manager, and/or Vetco Customer Service for further resolution via incident reporting process.

• Must possess outstanding customer service skills, an aptitude for basic sales techniques and an interest in animals.
• Hold leadership qualities and/or experience.
• Be able to operate company vehicles.
• Ability to effectively communicate, provide functional direction and leadership to team and resolve difficult situations independently.
• Comfortable handling and restraining animals within company policy.
• Existing partners applying must be in good standing.

Salary Range: $16.75 – $23.00 per hour. Hourly or salary range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO — see

Petco offers a comprehensive benefits package that includes health, dental, vision, life insurance, 401(k) with company match, paid time off, employee discounts on pets and supplies, and opportunities for professional growth.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.