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Implementation Support Analyst

Job in Oakbrook Terrace, DuPage County, Illinois, USA
Listing for: New Age Industrial (NAI)
Full Time, Per diem position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    Data Analyst, IT Support, Data Entry, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Overview

Implementation Support Analyst
New Age Industrial
Department: Project Controls
Reports To: Senior Project Controls Manager
Type: Full-Time | Non-Exempt

Role Overview:

We’re looking for an organized, detail-oriented Implementation Support Analyst to help support the rollout, setup, and day-to-day improvement of key business systems across the company. This role is especially focused on Net Suite consolidation
, project tracking, process documentation, and helping ensure we stay aligned with internal compliance needs. If you enjoy keeping projects moving, supporting multiple teams, and turning “messy” processes into clean workflows — this one’s for you.

What You’ll Do

System & Implementation Support:

  • Support implementation and maintenance of business tools like Avalara, Docu Sign, Expensify, FISPAN, Flexspring, FSM, WMS, Quantify, Square
    , and others.
  • Assist with Net Suite-related projects including consolidation efforts, ADP uploads, inventory standardization, and multi-entity billing setups.
  • Perform routine Net Suite administration
    , including data imports and building Saved Searches/Reports.

Project & Workflow Management:

  • Track project tasks, deadlines, and action items using Click Up (including cleanup and organization).
  • Help create clear process flows and workflow documentation to support improvements and consistency.
  • Maintain and improve shared documentation and internal communication tools (including Share Point ).

Compliance & Admin Support:

  • Monitor legal inboxes, assist with contract distribution, and support contract routing/approval processes.
  • Help track business licensing and Certificate of Insurance (COI/CTC) expirations to support compliance.
  • Coordinate scheduling by gathering availability and organizing calls/meetings across teams and external partners.
  • Support cross-functional coordination with subsidiaries to gather required documentation.

Other:

  • Assist with payroll/per diem data entry and template upkeep as needed.
  • Take on other support tasks and priorities assigned by management.
What We’re Looking For

Minimum Qualifications:

  • Associate degree, relevant certification, or equivalent practical experience in accounting, finance, business operations, information systems, or related field.
  • Strong Excel skills (
    data mapping, analysis, templates
    ).
  • Highly organized, proactive, and able to manage multiple tasks at once.
  • Comfortable working independently and keeping work moving with minimal supervision.

Preferred Qualifications:

  • Familiarity with Click Up or similar project/task tracking tools.
  • Experience supporting software implementations (nice to have).
  • Working knowledge of Net Suite or another ERP system (Oracle, SAP, etc.), especially in accounting-related functions.
Physical Requirements
  • Ability to work at a computer for long periods.
  • Ability to operate standard office equipment (computer, phone, mobile devices).
  • Occasional lifting/carrying up to 30 pounds
    .

If this sounds like a great fit, apply today!

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