Patient Care Coordinator

Advanced Hair Restoration is a leading hair restoration clinic in Oakbrook Terrace, IL, dedicated to delivering exceptional, patient-centered care. We are seeking a friendly, organized, and professional Patient Care Coordinator to join our front desk team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing outstanding service.

This is an opportunity to make a meaningful difference in patients’ lives while growing within a supportive and collaborative healthcare environment.

• Greet and welcome patients and visitors with warmth, empathy, and professionalism, creating a positive first impression
• Answer and manage incoming phone calls, respond to inquiries, and schedule appointments accurately and efficiently
• Coordinate patient appointments, including confirmations, rescheduling, and cancellations
• Accurately collect, enter, and maintain patient information in accordance with company policies and regulations
• Maintain patient privacy and confidentiality at all times
• Keep the reception and waiting areas clean, organized, and presentable
• Manage patient forms, educational materials, and general front-office documentation
• Assist with administrative tasks such as scanning, filing, ordering office supplies, and supporting day-to-day office operations as needed

• High school diploma or equivalent required
• Previous experience in a medical, healthcare, or customer-service-focused environment preferred
• Strong verbal and written communication skills
• Excellent organizational skills with the ability to multitask and prioritize effectively
• Professional demeanor with a genuine commitment to patient care and service excellence
• Basic computer proficiency and comfort working with scheduling systems and electronic records

• Primarily office-based, front-desk position in a clinical setting
• Requires the ability to sit or stand for extended periods and communicate effectively in person and by phone

• Be part of a professional, patient-focused healthcare team
• Make a direct, positive impact on patient experiences every day
• Enjoy a collaborative, respectful, and supportive work environment
• Opportunity for growth within a well-established and reputable organization

Advanced Hair Restoration is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.