Creative Operations Support Associate

Job Description

• Prepare creative proposals outlining deliverables, timelines, and accurate pricing.
• Review incoming requests, identify missing details, and collaborate with Client Service teams to gather required information.
• Coordinate with external vendors to obtain pricing for creative, print, and premium production needs.
• Deliver quotes on time and ensure all pricing is complete, accurate, and properly documented.
• Maintain a clear log of active proposals, tracking statuses, deadlines, and follow‑ups.
• Support SOWs and contracts by confirming scope, deliverables, timelines, payment terms, and production requirements.
• Identify and elevate any quick‑turn or late requests that could impact timelines or broader departmental work.
• Support vendor coordination, file delivery logistics, internal QC needs, and assist Creative Leadership with operational improvements and special projects.
• Work within Shaker’s proposal software to ensure saved languages, deliverables and pricing are current and well documented.
• Juggle requests and project priorities simultaneously.
• Liaise with necessary creative team members to gather essential information for accurate proposals.

• 1–3 years of experience in creative operations, production coordination, account support, or related roles.
• Excellent communication skills with strong organization, accuracy, and attention to detail.
• Proficiency in MS Office Suite (Word, PowerPoint, Teams) and Excel.
• Ability to manage multiple proposals, deadlines, and client requests concurrently.
• Comfortable working in fast‑paced, high‑volume, deadline‑driven environments.
• Strong work ethic with reliable prioritization, follow‑through, and detail orientation.
• Experience collaborating with creative teams, vendors, or production partners (preferred).
• Willingness to reach out for clarification or push back when needs are unclear.
• Team‑first mindset focused on collective success over individual credit.

• Detail‑Focused:
  Ensures accuracy in pricing, documentation, and proposal delivery.
• Deadline‑Driven:
  Consistently meets request timelines with organized follow‑through.
• Collaborative:
  Works well across Creative, Account, and vendor teams.
• Process‑Minded:
  Naturally looks for opportunities to streamline workflow.
• Dependable:
  Maintains reliable tracking, updates, and communication.

Shaker Recruitment Marketing is a family‑owned recruitment advertising and marketing communications agency that has exceeded the expectations of clients since 1951. Strategically responding to change, we have created a legacy of success through excellence in creativity, service, relationship‑building, employee/client retention, and agility. We offer best‑in‑class solutions for employer branding, media planning and buying, career site design and development, social media recommendations, and mobile solutions.

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Salary range is

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k with Employer Match
• Paid Time off (PTO)
• Parental Leave
• Life Insurance
• Disability, AD&D, Critical Illness Insurance
• Pet Insurance
• Pre‑paid Legal Insurance
• Technology Stipend
• Commuter Benefits / Discounted Parking
• Volunteer Time Off
• Employee Assistance Program

Shaker Recruitment Marketing is an equal opportunity employer. Shaker RM evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

All your information will be kept confidential according to EEO guidelines.