PRODUCE​/LEAD CLERK

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to‑time functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job‑specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout the hours of operation.
• Help train and develop associates on performance of their job, including inventory, stocking, CAO, key retailing, and other aspects of the job.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell‑through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plans for the department.
• Keep all department associates current with present, future, seasonal, and special ads.
• Help monitor and control expenses for the department.
• Maintain awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help ensure price integrity, including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

• Management experience preferred
• Produce experience

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow.

If you’re caring, purpose‑driven, and hungry to learn, your potential is unlimited. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Mariano’s family! If you are in…