Cashier, Retail

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
• Adhere to the company's cash shortage and overage limits and work to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations and safety procedures.
• Identify and report unsafe conditions or accidents.
• Perform preventive maintenance and report equipment issues.
• Create a welcoming environment and assist customers with product questions.
• Follow all laws and company guidelines.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve over 40 stores in the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams focused on food and people, creating great experiences for customers and communities.

If you need reasonable accommodation during the application process, please call  or contact store management.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other
• Industries:
  Dairy Product Manufacturing