Outpatient Specialist - Denver

The Outpatient Specialist’s main mission is to maintain and grow the current customer base while creating new opportunities through selling the BIOFIRE product line. This includes the sales of instruments, reagents and other services to drive increased adoption and market share within a defined geographical region. The Outpatient Specialist is directly responsible for achieving the territory sales goal through outpatient clinics affiliated with IDNs and clinics not affiliated with IDNs within their assigned territory.

Additionally, the Outpatient Specialist will manage both direct sales as well as sales through our distribution partners to achieve high performance in the areas of customer satisfaction, revenue, and profitability.

• Deliver effective sales call management, opportunity management, pipeline management, and forecast accuracy.
• Identify and establish relationships with key customers and opinion leaders within the defined territory.
• Establish and maintain relationships with distribution partners to support and advance opportunities and closes.
• Assess, clarify, validate, and quantify the customer’s existing and unmet needs on an ongoing basis.
• As part of the Regional Sales team, identify high‑value targets within the assigned territory and develop strategies to close new business in those accounts.
• Maintain existing customer business to minimize lost business.
• Work cooperatively in a matrix team and with other colleagues to advance and close opportunities.
• Serve as a liaison between the Outpatient market and Marketing. Channel competitive intel from the field to Marketing and participate as needed in marketing projects and new product launch requests.
• Identify key opinion leaders (KOLs) within the defined territory.
• Manage opportunity pipeline to ensure the timing of closes matches the monthly forecast as represented in our CRM tool and related dashboards.
• Ensure compliance of business activities meets the stringent legal and ethical standards and current company policies.

• Associate’s degree and a minimum of 4 years of professional sales experience OR Bachelor’s degree and a minimum of 2 years of professional sales experience required.
• Bachelor’s degree with 4 years of customer‑facing experience within the IVD market in lieu of professional sales experience will receive consideration.
• Strong knowledge of molecular biology technologies, techniques, and disciplines preferred.
• In vitro diagnostic (IVD) capital equipment preferred.
• Point‑of‑care (POC) sales experience preferred.
• Distribution‑sales experience preferred.

• Functional skills including critical thinking, adaptability, time management, communication, problem‑solving, and digital literacy.
• Leading without authority through influence and guidance of others towards a common goal using expertise, persuasion, and personal qualities to inspire action.
• Business acumen to understand how a business operates and how to make it successful.

• Effective and efficient problem analysis that leads to high‑quality decisions.
• Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
• Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.

• Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.
• Perspective to see the world from another person’s viewpoint, gaining new insights and finding creative solutions to challenges.
• Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details.

• Make timely decisions by quickly choosing effective solutions in high‑pressure situations for optimal outcomes.
• Priority setting that aligns with business objectives.
• Thriving in a fast‑paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.

• Organize work and resources efficiently to ensure…