Administrative Services Manager

Position Overview

The Police Administrative Services Manager is a key member of the Police Department’s leadership team and serves as the Division Commander for the Services Division. This position is responsible for overseeing a wide range of administrative, operational, communication, and supervisory functions that support departmental efficiency and mission readiness. The incumbent exercises substantial independent judgment and decision-making authority within established policies, procedures, and strategic priorities, and operates under the general direction of the Police Chief.

• Provides leadership and oversight for the Services Division; directs, supervises, and manages Records and Police Support Division personnel and daily operations.
• Evaluates staff performance, establishes expectations, and ensures accountability through regular performance review.
• Addresses and resolves administrative staff concerns or complaints escalated by subordinate supervisors or external parties.
• Manages department communications and branding to promote the city messages, activities, and Community Outreach; including emergency communication, digital media, and coordination with other departments and city staff.
• Plans, organizes, and manages office operations, procedures, and resource allocation to ensure division efficiency and effectiveness.
• Monitors and manages work processes within areas of responsibility to ensure operational quality and effective service delivery.
• Develops, revises, and implements work methods and administrative procedures; reviews and responds to departmental correspondence and directs communication to appropriate units.
• Participates in the development and implementation of departmental goals, objectives, policies, and standards.
• Reviews operational activities to ensure compliance with established policies, procedures, laws, and accreditation standards.
• Monitors changes in legislation, technology, and departmental policy and ensures staff remain informed and compliant with required updates.
• Assists in developing and administering the Police Department’s annual budget.
• Maintain department budget and payroll;
  Oversees forecasting and allocation of funds for personnel, equipment, supplies, and program needs.
• Monitors, tracks, and approves expenditures to ensure fiscal responsibility and adherence to budgetary limits.
• Researches and evaluates alternative funding opportunities; prepares grant applications and monitors grant awards, tracking and reporting expenditures in compliance with grant requirements.
• Oversee the management of police records, including creation, maintenance, retention, dissemination, and destruction functions, ensuring compliance with state and federal requirements.
• Manages departmental computer programs, databases, system permissions, and software applications; coordinates updates and ensures system integrity and security.
• Provides confidential staff support to the Office of the Chief; leads and coordinates assigned special projects and administrative initiatives.
• Assists in gathering, analyzing, and interpreting data for business decisions; prepares reports, presentations, and recommendations on operational findings.
• Represents the Police Department on boards, committees, and interagency groups to advance City and departmental objectives.
• Attends meetings, conferences, and information-sharing events as a departmental representative, communicating outcomes and recommendations to executive staff.
• Makes recommendations regarding personnel actions, including hiring, promotion, discipline, and termination; initiates corrective action when necessary.

• Attend various workshops, continuing education, meetings, seminars, and conferences.
• Perform other duties and responsibilities as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required, with or without reasonable accommodation.

• Principles and practices of supervision, leadership, and team development.
• Modern office…