Parts-Counter Sales Representative
Listed on 2026-01-15
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Sales
Retail Sales -
Retail
Customer Service Rep, Retail Sales, Retail Associate/ Customer Service
Join to apply for the Parts-Counter Sales Representative role at Tri-State International Trucks
.
Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!
OverviewAscendance is looking for a Parts Counter Person. This role primarily sells parts to all customers, over the counter, through the shop, or on the phone. To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer- Great Culture & Team Environment
- Long Term Career Advancement Opportunities
- Paid Training
- Medical / Dental / Vision Insurance
- Health Savings Account
- Health Reimbursement Account
- Company Paid Life, Accident, and Disability Insurance
- 401(k) with company match
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Determines all incoming freight charges and bills appropriate repair order or sales order.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
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