Retail Store Lead

Overview

Perform and assist in essential functions of daily store operations while performing customer service, sales, bakery packaging, and food and beverage production functions.

• Perform and assist in essential functions of daily store operations while performing customer service, sales, bakery packaging, and food and beverage production functions.
• Assist Retail Store Manager and Assistant Mangers in the daily responsibilities of opening/closing duties, cash reconciliation, vendor ordering, health inspection readiness, bakery/deli fulfillment, inventory ,and waste responsibilities
• Coach and develop staff members, working with other leaders and Human Resources to facilitate positive relationships with assigned staff members.
• Provide and train staff in exceptional customer service in accordance with the O&H Danish Bakery standard.
• Ensure overall presentation of retail bakery areas and products.
• Work to optimize operational efficiencies while ensuring the company’s high-quality standards are met or exceeded.
• Conduct daily inventory of stock and packaging supplies for designated locations.
• Ensure that all workers on team are trained and adhere to the company's Good Manufacturing Practices (GMP’s).
• Ensure that all workers on team are trained and adhere to the company's HACCP and other food safety procedures.
• Ensure daily/weekly orders are being filled accurately.
• Regularly review the performance of personnel on team, promoting strengths and positive contributions to the organization as well as identifying areas for improvements.
• Build team leaders to ensure the team functions as well or better in the absence of their manager as when the manager is present.
• Be willing to help other departments when in need to help carry out our mission on a daily basis.
• Other related duties as assigned by management.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Food & Beverages