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Resident Care Coordinator & Scheduler; Non-Nurse

Job in Oak Creek, Milwaukee County, Wisconsin, 53154, USA
Listing for: Senior living
Full Time position
Listed on 2026-03-04
Job specializations:
  • Nursing
    Healthcare Nursing, RN Nurse
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Resident Care Coordinator & Staff Scheduler (Non-Nurse)


* Perks and Benefits*

  • Earn up to 1% wage increase every quarter
  • 401K Retirement Plan with Safe Harbor matching contribution
  • Length of Service Bonus Program of up to $5,000
  • Employee Referral Bonus of up to $1,000
  • Access to earned wages prior to payday
  • Generous PTO Plan
  • Career Development
  • Employee engaged scheduling system
  • Affordable Medical, Dental, Vision, Supplemental Benefits
  • Sincerely Senior Living Discount Marketplace
  • Walking Spree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

* Some benefits may vary depending on position and employment status*

Minimum Eligibility Requirements
  • BA in Healthcare related field - preferred
  • Qualified Assessor - preferred
  • Knowledge and experience processing in Scheduling databases.
  • Working Knowledge of computers, including Excel,Word, and MS Office
  • Knowledge of nursing specialties, opportunities, and qualifications
  • Must possess sensitivity in understanding employees’ needs while maintaining a sense of balance to ensure that staffing/scheduling requirements are met for the facility.
  • Ability to represent the facility in a positive and professional manner.
  • Must be able to work effectively in an individual or team setting.
  • Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential Functions:
  • Deals appropriately with a family member and visitor concerns or complaints, documenting the issues and actions taken through the appropriate reporting mechanism
  • Manages minor physical plant issues that arise during assigned shifts, reporting as necessary to Maintenance Director and Administrator
  • Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
  • Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
  • Monitors the performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
  • Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
  • Manages shift coverage when staff members call in sick for the oncoming shift
  • Participates in Caregiver orientation and training
  • Responsible for scheduling and other staffing duties, as requested
  • Conducts building tours when requested
  • Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
  • Exercises independent discretion in responding to resident emergencies, determining the need for and contacting emergency services, and/or physician and family, as appropriate
  • Documents observations, concerns, changes in resident conditions, incidents, and/or accidents, and ensures that follow-up documentation occurs until the issue is resolved
  • Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
  • Communicates resident needs and concerns to family members and physicians
  • Records and implements physician orders, following appropriate procedures for fax and telephone orders
  • Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
  • Receives reports from caregivers before the end of the shift
  • Gives report to oncoming Charge Nurse or Lead Caregiver
  • Receives report from outgoing Charge Nurse or Lead Caregiver
  • Will take the lead on first aid response, safety, and disaster situations while on duty
  • Participates in the narcotic count
  • Sets up, dispenses, and documents all resident medications
  • Responsible for maintaining an orderly medication cart, medication room, and accurate medication administration records
  • Monitors the daily care of all residents
Staffing/ Scheduling
  • Establishes staffing patterns and schedules for nurses and nursing assistants.
  • Works with human resources to advise them of staffing needs, terminations, and other information necessary for the smooth flow of work regarding employees.
  • Participates in in-service training.
  • Assists in securing staff for absences, leaves, etc., adjusting schedules as required.
  • Maintains records on vacations, sick leave, leaves of absence, holidays, and excused and unexcused absences, and recommends appropriate action.
  • Assists in administering the uniform policy for the facility.
  • Works with the health services supervisor to schedule training classes.
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