Receptionist, Administrative​/Clerical

Receptionist – H&R Block

H&R Block is a global tax and business tax services company. We believe in the power of people helping people and are committed to providing help and inspiring confidence to our clients, associates, and communities. Our culture is high‑performing, connected, and inclusive.

As a seasonal Client Service Professional / Receptionist
, you will play an essential role in ensuring a welcoming client experience.

You will welcome clients, answer phones, greet visitors in a friendly manner, direct clients to the appropriate tax professional, schedule appointments, and ensure all client needs are met in person, over the phone, or virtually. You will maintain the cleanliness and organization of the office and support team members.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients personally and warmly
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs have been met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
• Subject to eligibility and availability

Not Applicable

Full-time

Administrative

Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.