E-Commerce Merchandising Internship– Summer

Compensation Details:

$22.00 per hour

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

Your primary focus as an E-Commerce Merchandising Intern will be in the following areas:

• Support E-Commerce merchant team in all phases of category and product online merchandising
• Improve Site Findability; through Search & Browse optimization activities
• Review KPI & web behavior metrics to generate data driven insights & actions
• Kibo Admin tool- basic site merchandising practices including the creation of categories, discounts, product ranking rules
• New Item and Promo activation and maintenance
• Responsible for edits throughout the creative process including site, email and marketing creative
• Responsible for product content- work with vendor and PCM team for goal of A++ content
• Analyze the ecommerce market to develop understandings of market trends and competitors’ strengths, weaknesses and strategies

• Assist in solicitation and maintenance of monthly promotional items from vendors and Merchants
• Support in organizing and securing all promo offers- pricing, offer, credits
• Prepare of Monthly Promo Marketing file
• Promo creation in Kibo and/or Event Planner
• Partner closely with digital marketing team in order to drive channel effectiveness for Paid Search, Affiliate, Email, SEO, Retargeting, Etc.
• Support Clearance and Closeout opportunities
• Assist in inventory planning for promotional items

• Support with daily retailer customer service
• Assist with communication via ACENET to relay monthly online promos and credits
• Assist with Merch CARE to prep Ace Care Center for calls and e-mails related to respective category

• Support department and cross functional projects as assigned by Manager

• Working towards a bachelor’s degree in the following area(s):
  Marketing, Digital Marketing, Visual or Fashion Merchandising and/or Business Administration
• Entering Senior year of college (either Dec '26 or May '27 graduates)
• Basic understanding of financials and operations of a business
• Retail/customer service experience (Sales, visual merchandising, retail pricing a plus)
• Experience with MS Office (Word, Excel Power Point)
• Strong oral and written communication skills
• Analytical and problem-solving skills
• Adaptability and ability to learn quickly in high-pressure environments
• Ambitious self-starter who has demonstrated the ability to contribute as an effective team member
• Excellent time management and organizational skills
• Demonstrated motivation and initiative to succeed
• Knowledge and interest in Ace Hardware Corporation
• Ability to work 40 hours per week, Monday
  -Friday for 12 weeks (July 4th Holiday is a non-working day)
• Willingness and ability to give presentations to colleagues, managers and directors

Ace Hardware (headquartered in Oak Brook, IL) is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated stores in approximately 60 countries. Since 1924, Ace has become a part of local communities around the world and known as the place with the Helpful Hardware Folks.

Ace has retained its #5 position in the annual Franchise Times Top 400 List in 2023. Unmatched customer service is a cornerstone of the Ace Hardware brand. We are a 100-year-old retailer that supports its owners with programs that leverage their local expertise, giving them a distinct advantage over their big box competitors and has resulted in Ace retailers being named by JD Powers #1 in Customer Satisfaction with Home Improvement Retailers, 16 out of 18 years.

The Helpful Spirit transcends the enterprise with Ace Hardware Corporation consistently ranking amongst the top workplaces in Chicagoland.

Ace Hardware corporate headquarters…