Credit Manager

Emery Jensen is a business unit of Ace Hardware Corporation that sells and distributes hard-line products to independent Pro/Lumber, Paint, Hardware, and E-retailer customer segments.

• Lead and manage the Credit & Collections function to protect and optimize Emery Jensen's Accounts Receivable by enforcing credit policies, managing delinquency, approving orders, and ensuring compliance with corporate risk guidelines
• Oversee credit application review and credit limit decisions, ensuring all new and existing accounts are evaluated within established risk tolerances and approval authorities.
• Manage, develop, and evaluate a team of 5 Credit & Collection Specialists, including recruiting, training, performance management, and ongoing professional development.
• Act as the primary credit liaison with Sales, Customer Care, Retail Execution, Onboarding, and Emery Jensen's leadership on customer issues, new sales opportunities, and troubled accounts.
• Participate in sales leadership and cross‑functional meetings, providing credit insight on existing accounts, new opportunities, and retailer financial health.

A proven credit leader, people manager and decision maker.

• Strong commercial credit and collections expertise
• Proven people management and leadership skills.
• Excellent verbal and written communication skills
• Strong decision‑making ability
• 7–10 years of prior commercial credit and collections experience and a four‑year business degree (Finance, Economics, or Accounting preferred).

• Demonstrated success in process improvement, benchmarking, and KPI development within credit operations.
• Strong project management exposure, particularly in system implementations or cross‑functional initiatives.
• Ability to think “outside the box” while maintaining compliance with corporate risk and governance standards.
• Experience partnering closely with Sales leadership in a wholesale or distribution environment.

#LI-AC1

$102900 - $120000 per year

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits
* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that…