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Credit Representative

Job in Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: CFS
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Account Manager
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
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Credit Representative

$45,000 - $55,000

Why This Opportunity Stands Out

• High‑visibility Credit Representative role partnering directly with Credit leadership, Sales, and Customer Service

• Stable industry + strong growth in a PE‑backed environment

Collaborative team with strong support, structure, and clear expectations

• Opportunity to manage a large B2B portfolio and build strong customer relationships

• Unlimited PTO + flexible onsite schedule + 10 WFH days/year

• Fast‑paced, hands‑on role where a Credit Representative can make immediate impact on cash flow and customer satisfaction

Key Responsibilities

As a Credit Representative, you will be responsible for managing B2B accounts and driving timely collections while providing strong customer service:

• Monitor daily aging reports and follow up on past‑due balances

• Research and resolve disputed or unapplied items on customer accounts

• Recommend credit holds, payment plans, and escalations as appropriate

• Maintain professional communication with customers to ensure payments are received timely

• Collaborate with Sales, Customer First, and Credit leadership to resolve issues delaying payment

• Document all account activity accurately in the system

• Support reconciliations, reporting, and special projects

• Provide clear, concise updates on high‑risk accounts

• Ensure compliance with credit policies, procedures, and SLAs

The Credit Representative will help protect company cash flow, reduce delinquency, and maintain strong customer relationships across an assigned portfolio.

Experience

• Associate degree preferred (or equivalent B2B credit/collections experience)

• 2+ years of B2B credit/collections or customer‑facing A/R experience

• Experience managing a multi‑million‑dollar portfolio strongly preferred

• Must have strong negotiation, issue‑resolution, and problem‑solving skills

• Experience with AS400 or large ERP systems is a plus

• Strong written and verbal communication required — the Credit Representative must be professional, clear, and customer‑focused

• Analytical mindset with ability to interpret aging reports, payment trends, and customer credit data

• Manufacturing or distribution industry experience preferred

• Bilingual (Spanish‑speaking) candidates are highly encouraged and strongly preferred

$45K-$55K

#LI-AH1
#INMAR
2026

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