Sr Business Analyst - Revenue Management

Who We Are

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service.

We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (Com Ed), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking.

And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. Are you in?

• Lead analysis and documentation in support of regulatory filings, testimony, exhibits, and data requests
  , partnering closely with Legal, Regulatory Affairs, and internal stakeholders to meet strict deadlines.
• Own and maintain metrics, reporting, and performance tracking tied to customer financial operations, including data validation, trend analysis, and narrative development for leadership and external audiences.
• Serve as a subject‑matter expert for Credit, Collections, and Revenue Management processes, translating regulatory, operational, and financial requirements into clear business artifacts and recommendations.
• Partner cross‑functionally with IT, Operations, Customer Operations, and Finance to define business requirements, assess impacts, and support implementation of system changes, policy updates, and process improvements.
• Develop and maintain business documentation (requirements, process flows, narratives, exhibits, and reference materials) to ensure consistency, auditability, and institutional knowledge.
• Support project and initiative execution by identifying risks, dependencies, and impacts; tracking deliverables; and ensuring alignment with approved scope, timelines, and regulatory commitments.
• Respond to ad‑hoc analytical and information requests from leadership, providing concise, accurate insights and recommendations under time‑sensitive conditions.
• Review work products prepared by peers or junior analysts for accuracy, completeness, and clarity; provide constructive feedback and support knowledge sharing across the team.
• Communicate complex topics clearly and professionally to both technical and non‑technical audiences, including leadership briefings and written summaries.
• Uphold strong governance, controls, and data integrity practices, ensuring outputs are defensible, repeatable, and aligned with Com Ed and Exelon standards.

Position be required to work extended hours for coverage during storms or other energy delivery emergencies
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• Develop and conduct short‑term and long‑range business planning. Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
• Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.
• Monitor and coordinate activities to manage operational performance (e.g., safety, reliability, service level, productivity, etc.) and make recommendations for improvement.
• Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
• Perform analysis of the operation's cost elements to ensure effective and efficient operations.
• Prepare and analyze comprehensive and detailed reports.
• Develop, organize and present detailed performance reports for both internal and external use.
• May develop, implement, evaluate or lead projects or initiatives (e.g.,…