Seasonal Crew Lead; Part Time Manager​/Key Holder - Narrangansett Ave, Oak Bluffs, MA

Seasonal Crew Lead (Part Time Manager/Key Holder) - 56 Narrangansett Ave, Oak Bluffs, MA

Job Category:
Retail/Outlet - Management

Requisition Number: SEASO
02289

Location:

56 Narragansett Ave, Oak Bluffs, Town of, MA 02557, USA

Title:

Crew Lead
Department:
Retail

Reports To:

Captain (Store Manager)/First Mates (Assistant Store Managers)

As the ultimate vineyard vines Brand Ambassador, the Crew Lead will support the Store Team to drive top‑line sales through personal sales, crew development, and community partnerships. When on the sales floor the Crew Lead will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”

• Driving Profitable Sales Growth
  • Generate sales
  • Support store to meet and exceed financial goals and metrics
  • Measure and develop crew performance goals to increase profitability
  • Actively look for opportunities to drive additional sales and traffic
  • Partner with Store Manager and Field Leadership to create acquisition and traffic‑driving events in the local community
• Operations
  • Responsible for opening and closing store processes
  • Execute fundamentals of merchandise receiving and stockroom management
  • Support the Management team to train crew around loss prevention focuses
  • Help maintain a clean and well‑maintained store environment
• Customer Relationships
  • Exemplify values of passion, service, integrity, commitment, teamwork, and fun
  • Act as the host of the party ensuring each customer has a welcoming, energetic, and fun experience
  • Develop and maintain relationships with top customers
  • Support customer experience through Hug Book Management (e.g., coaching team on usage, managing wish lists, monitoring percentage of sales from Hug Book, leading store in email capture)
• Merchandising
  • Maintain merchandising in line with company standards and brand initiatives, including regular replenishment and reaction to sell‑through
  • Contribute to weekly feedback
• Crew Development
  • Conduct daily huddles, new hire orientation (whale experience, fit sessions, product knowledge, MPOS/technology tools), and weekly, seasonal, in‑stock product knowledge training
  • Support store team‑building activities and creation of contests
  • Provide crew feedback through coaching in the momentlin
  • Attend Manager meetings and meet with Store Manager regarding development goals
  • Help recruit and refer top talent for the store team

• Charismatic personality and passion for the vineyard vines brand
• Proven track record in driving sales
• Positive outlook and strong interpersonal communication skills
• Ability to perform effective selling techniques to achieve sales and clienteling
• Leadership and mentorship skills
• Creative, adaptable, and entrepreneurial
• Team focused, confident, and professional
• Accuracy and attention to detail
• Ability to plan, manage time, and make decisions in a fast‑paced environment
• Ability to effectively receive and communicate feedback

• Consistent weekend availability required (dependent on business needs)
• 20‑25 hours per week average to maintain part‑time status
• Cannot close on weekends or peak days by one’s self
• Seasonal stores 25‑40 hours per week average during peak periods

* Housing not provided on behalf of the organization

Salary Range: $16.77 - $20.21

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.