Process Improvement Assistant II

Overview

Responsible for enhancing the efficiency and effectiveness of hospital processes to ensure the delivery of high-quality patient care by analyzing current workflows, identifying areas for improvement, and implementing strategic solutions.

Essential Functions

• Evaluate existing hospital processes and workflows related to patient care, administrative tasks, and support services.
• Gather and analyze relevant data, performance metrics, and key performance indicators to assess the effectiveness of current processes and to quantify potential improvements.
• Conduct in-depth root cause analysis to identify the underlying factors contributing to process inefficiencies and quality issues.
• Lead and support process improvement projects aimed at streamlining operations, reducing errors, and enhancing the quality of care.
• Ensure that process improvements align with regulatory requirements and quality standards in the healthcare industry.
• Work with hospital staff and management to facilitate change management efforts during process improvement initiatives.
• Establish monitoring mechanisms to track the impact of implemented improvements on patient outcomes, staff productivity, and overall hospital performance.

Education

• Bachelor s Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

• No

Licenses and Credentials

Experience

• Process Improvement/Quality Management Experience 2-3 years required. Project Management experience 1-2 years

Knowledge,

Skills and Abilities

• Strong data analysis and statistical skills to interpret performance data and identify trends.
• Familiarity with healthcare operations, patient care processes, and healthcare quality standards.
• Excellent communication and interpersonal skills to collaborate with various stakeholders and present findings and recommendations.
• Strong problem-solving and critical-thinking skills to identify process issues and implement effective solutions.
• Proficiency in project management to lead and coordinate improvement projects from initiation to completion.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Equal Opportunity

Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.